Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
Solution
Aleksandr il y a 5 ans

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome

Solution
Aleksandr il y a 5 ans

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome

0
À l'étude

Download mp3 from Vk doesn't work

garco il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1

always "unable to get the file size"
Chrome 

Version of Savefrom 8.64.2

Solution
Aleksandr il y a 5 ans

Hello, we know about the problem, our developers find out what is the cause of the error.

0
À l'étude

audio doesn't work on vk for download

nickyscarfo il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 3

even says unavaible to get file size

Solution
Aleksandr il y a 5 ans

Hello, we know about the problem, our developers find out what is the cause of the error.

0
À l'étude

VK Download goes down again :(

Chuck Norris il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1

The same error arises from a Russian speaking a phrase. 

Solution
Aleksandr il y a 5 ans

Hello, we know about the problem, our developers find out what is the cause of the error.

0
À l'étude

I do not trust you

rob knol il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1

Why do you want to manage my downloads and all the websites I visite?
I almost installed your software.

Solution
Aleksandr il y a 5 ans

Hello, please, send us more details regarding the problem.

0
À l'étude

Can't download on vk. January 2020. "Can't obtain size of file"

mitchellribas il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1 
"Could not get file size. Please try again later" 
I always get this error on Vk.com when trying to download audio file. 
Using Mac Os X 10.11.6 Google Chrome: Version 79.0.3945.117 (Official Build) (64-bit)
Please try and fix this thanks :D
Solution
Aleksandr il y a 5 ans

Hello, we know about the problem, our developers find out what is the cause of the error.

0
À l'étude

vidio yuklenmir

Sexavet Guliyev il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1
Solution
Aleksandr il y a 5 ans

Hello, please give us more details.

0
À l'étude

Nombres de las descargas como "mp4."

SemacoR il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1

Al descargar de la lista de "Ver Más Tarde" todos las descargas se llaman "mp4(...)." Todas con el mismo nonbre. Creo que ocurre desde la última actualización 8.61

Browser: Opera-Webkit 650 Windows

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.108 Safari/537.36 OPR/65.0.3467.78

Extension: opera-chromium 8.61

Solution
Aleksandr il y a 5 ans

Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.

0
À l'étude

Drop down menu isn't loading (opera gx extensions)

maxpayen4 il y a 5 ans • mis à jour il y a 5 ans • 4

Image 5770

Solution
Aleksandr il y a 5 ans

Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.
The current version should be 8.64



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