1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
D01-5406168-9856252
I'm using google chrome. All of a sudden I can not download ANY youtube videos. Never had this problem until i started paying for it. What's up with that. I need this issue fixed or kindly refund my money.
Hello, Please, let us know what is the name of the program you are using for downloading videos?
Hello, please give us more details.
For the better understanding it'll be great to see a screenshot with the error.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
das geht mir richtig auf den nerv, keine links, kein download möglich
kein download möglich, wozu bezahlen wir eigentlich?
Service d'assistance aux clients par UserEcho
