1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, It’s not really clear why you are contacting us.
Could do possibly give me come more details?
Thanks.
Здравствуйте, спасибо что обратились в поддержку Savefrom.Net
Наша помощь будет более эффективной если вы предоставите нам информацию о вашем браузере и расширении.
Узнать информацию вы можете пройдя по ссылке: http://ru.savefrom.net/user.php?info=1
Так же если это возможно пришлите пару ссылок на файлы которые не можете скачать.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hello, please give us more details.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
I can't seem to download some vimeo.com videos. HELP!
Hey, when I try clicking the download arrow on the top left of the screen (vimeo.com videos) it gives me the option to select 720p or 480p as usual. Then when I click on either of them, nothing happens. It is not with all vimeo.com videos, only with some. They are MP4 files, that should be no problem correct? Let me know how to fix thanks. XD
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hello, to be able to help you I need more information.
The name and version of your browser (the version you can see in the menu "About browser").
The extension version can be found in the extension menu (click the green arrow).
Здравствуйте, чтобы вам помочь, нам нужна от вас информация о вашем браузере и установленном расширении.
Подробно вы можете посмотреть здесь, скопировать, и прислать нам: http://ru.savefrom.net/user.php?info=1
Так же пришлите нам несколько ссылок на файлы которые у вас не скачиваются.
Спасибо за обращение в поддержку Savefrom.Net !
Hello, It’s not really clear why you are contacting us.
Could do possibly give me come more details?
Thanks.
link box wont let me paste. works if i type it out but theyre really long links. i used to be able to paste
cant copy and paste
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Thank you for contacting Savefrom.Net support !
Customer support service by UserEcho
