1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.
Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.
Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.
Hello, in what capacity are you downloading?
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Hello, we are not to blame for this, Youtube itself has removed the 3gp format, there is nothing we can do about it.
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
Customer support service by UserEcho
