1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome
Mozilla Firefox Browser - extension fixed version 8.64
Reinstall from this link: https://addons.mozilla.org/firefox/addon/savefromnet-helper/
For browser Opera and Yandex - extension fixed version 8.64
Reinstall from this link: https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en

I use Google Chrome Versión 79.0.3945.117 (64 bits) and safefrom version 8.61 i press on the button to download and doesn't work

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome

Download mp3 from Vk doesn't work
always "unable to get the file size"
Chrome
Version of Savefrom 8.64.2

Hello, we know about the problem, our developers find out what is the cause of the error.

Hello, we know about the problem, our developers find out what is the cause of the error.

VK Download goes down again :(
The same error arises from a Russian speaking a phrase.

Hello, we know about the problem, our developers find out what is the cause of the error.

I do not trust you
Why do you want to manage my downloads and all the websites I visite?
I almost installed your software.
Customer support service by UserEcho