1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

Virus Alert
https://pushlinck.com/ntfc.php?p=1765408&r=sw;
JS/Adware.Chogdoul.C application;
connection terminated;

Hello, Reinstall the extension after an older version is uninstalled:
https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en

Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.

Opera Version:66.0.3515.36; SaveFrom Version:66.0.3515.36; https://www.youtube.com/watch?v=UDY5COg2P2c - cannot download
Will not download.

Hello, Reinstall the extension after an older version is uninstalled. The current version is 8.75:
https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.

I am unable to download video getting download link not found please solve this issue https://youtu.be/IMzSLoHDSf4

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
Customer support service by UserEcho