1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Thank you for contacting Savefrom.Net support !
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
It displays video as "videoplayback"
hiiiii
When i download any video it saves in the name of videoplayback insted of its original name...
what can i do....
Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1
Just send a couple of references to the video that is downloaded in your format "videoplayback".
ayuda en facebook
por favor ayuden a bajar los videos del mismo servidor de facebook...no se puede bajar los videos
Hello, This problem is known to us, we will try to fix in the nearby future.
While you can download the video on our website Savefrom.Net: http://en.savefrom.net
double internet usage in some cases.
videos are downloaded twice, once when the browser is playing the video and once when i download it, how can i prevent this? i think the plugin should stop the browser from downloading it.
Hello. The expansion provides a link for downloading, the browser downloads the video.
If you want to stop downloading the video, look in your browser settings.
is not working in facebook, "links not found"
is not working for facebook videos, to download,
must search new way to get feed back from server, it`s looked for any external way to get the files on servers
Hello, This problem is known to us, we will try to fix in the nearby future.
While you can download the video on our website Savefrom.Net: http://en.savefrom.net
не могу скачать все аудиозаписи разом из ВК
не могу скачать все аудиозаписи разом из ВК - у меня их 3200 шт тупит до 1200 и все зависает
Здравствуйте, у вас все аудиозаписи доступны для прослушивания?
Пришлите ссылку на плейлист музыки для теста.
Пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1
Servicio de atención al cliente por UserEcho
