1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
download link not found youtube
A few links, like recent livestream videos cant be downloaded from youtube. Please fix.
Example url:
Hello, the site and the extension Savefrom.Net do not download live broadcasts, there is no technical possibility.
Здравствуйте, для более эффективной помощи нам нужна следующая информация.
Скопируйте и пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1
Where is one click button to download all videos ?
Where is one click button to download all videos ?
Hello, what exactly have we spoiled, can you describe in more detail?
For the better understanding it'll be great to see a screenshot with the error.
Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.
Problems with the Google Chrome Extense
hola para guan razón no me deja descargar desde cualquier página de la exportación de Google Chrome hola por alguna razón no me deja descargar cualquier página del Google Chrome
Navegador: Chrome 65.0.3325 de Windows
User Agent: Mozilla / 5.0 (Windows NT 10,0; Win64, 64) AppleWebKit / 537.36 (KHTML, like Gecko) Chrome / 65.0.3325.162 Safari / 537.36
Duración: 07:57 camaleón
Hola, envíe un par de enlaces al video que no puede descargar "para la prueba".
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Servicio de atención al cliente por UserEcho
