1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Won’t let me download
Everytime I insert a link and click download it takes me to the Apple Music app and it won’t let me download my videos
Please fix this :)
Hello, the site is working properly, the problem of downloading from behind the Safari browser, with this we unfortunately can not do anything.
You can use another browser or the Televzr application.
Can't/unable to download YouTube videos, freezes/won't load
YouTube videos no longer able to be downloaded. Attempts to take you to a googlevideo page to be able to download it, but it just stays loading when you click the download button provided by the extension. Still working for other websites, like Instagram. Latest version - 7.82.
en una pagina llamada pelismart no aparece el botón de descarga por favor si se pudiese resolver esto lo agradeseria
l
¡Hola! Nuestra ayuda será más efectiva si copia y nos envía información sobre su navegador y de la extensión Savefrom.Net:
http://es.savefrom.net/user.php?info=1
También necesitamos algunos links que no pueda descargar (para probarlos).
Para tener mayor idea del problema, será de gran ayuda ver una captura de pantalla en donde se muestre el error.
Esperamos su respuesta, ¡gracias por ponerse en contacto con nuestro equipo Savefrom.net!
Every time I copy a link then press download it takes me to another stupid page and doesn’t ever let me get my video
Hello, how is the name of your browser?
What device are you using to download files?
videoplayback
Everytime I save a video from YouTube (the only site I use this for, so can't test others). The file saves as "videoplayback".
I have to manually type in the name.
Browser: Chrome 68.0.3440 Windows
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36
Extension: userjs-chrome 7.69.2
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
wrong names when downloading mp3s from vk
Hi,
everything used to be fine as long as I right clicked and chose "save file as" and it would get the name of the mp3 correctly but since yesterday no matter what i do it downloads mp3s with some random numbers as the name of the file.
doing this didnt work as well:
"Visit Tampermonkey settings, including mode settings "Advanced"
click Downloads BETA, on Download Mode: browser api"
- Browser: Chrome 68.0.3440 Windows
- Extension: userjs-chrome 7.81.2
Hello, have you configured the Tampermonkey extension?
Or set up Tampermonkey does not help?
Hello, the site is working properly, the problem of downloading from behind the Safari browser, with this we unfortunately can not do anything.
You can use another browser or the Televzr application.
Servicio de atención al cliente por UserEcho
