Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Answered

I can find the option mp3 on box menu of extension file type to download...

Breno Paolo Donizeti De Biazzi 9 years ago updated by Aleksandr 9 years ago 4

what appears it´s 3gpp mp4 240 , 360..., mp3 before I get but now don´t have anymore

0
Answered

How to play on vlc

Kevin Cardoso 9 years ago updated by Aleksandr 9 years ago 2

How to post on vlc

Answer
Aleksandr 9 years ago
Hello, please give details.
0
Declined

bilibili website,please, www.bilibili.com/video/av3101882/

Szeto Sunny 9 years ago updated by Aleksandr 9 years ago 2

bilibili website,please, www.bilibili.com/video/av3101882/

Answer
Aleksandr 9 years ago

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Fixed

Still cann't download from Facebook

Asiao Huo 10 years ago updated by Aleksandr 9 years ago 2
  • Browser: Firefox 38.0 Windows 7
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
  • Extension: ff-sf 5.11
Image 558
Answer
Aleksandr 9 years ago
Hello.give the links that you couldn't download.
0
Thanks

The internet never forgets. Really?

guybrush 12 years ago updated by Лемур 10 years ago 2
I really like your service. Especially the Safari Extension is awesome. I even taught my nearly 80 years old dad how to use it. He's a volunteer math teacher and was annoyed that some interesting educational videos on Youtube had "vanished". Now he uses your browser extension to save them locally and doesn't need to be afraid that something might get deleted.
Answer
Лемур 10 years ago
thank you for the feedback)
0
Answered

https://www.youtube.com/watch?v=sLprVF6d7Ug&feature=youtu.be

Abdlkadre Nassire 9 years ago updated by Aleksandr 9 years ago 2
Youtube video
Answer
Aleksandr 9 years ago
Hello, In order to download MP3 from YouTube you need to instal our free Ummy Video Downloader.
This useful tool will help you download both HD and MP3 from YouTube. com. http://videodownloader.ummy.net
0
Answered

vk.com adresinden artık indiremiyorum.sebebi nedir?

Yasin Ahıska 10 years ago updated by Aleksandr 9 years ago 2
vk.com adresinden artık indiremiyorum.sebebi nedir?
Answer
Aleksandr 9 years ago
Hello, please: write in English.
0
Answered

.. No descarga audio de vk.com... con firefox 43.0

Di̶e̶g̶o̶ Mart̶i̶n̶e̶z̶ 9 years ago updated by Aleksandr 9 years ago 2
Answer
Aleksandr 9 years ago

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.

We will try to fix the problem.

0
Fixed

installer of windows does not work on Google Chrome 43.0

Hong Longji 9 years ago updated by Aleksandr 9 years ago 2

installer of windows does not work on Google Chrome 43.0

Answer
Aleksandr 9 years ago
Hello, how to install the Assistant to the browser Google Chrome read here:
http://en.savefrom.net/faq.php#ext_inst_chrome
0
Thanks

thanx a lot ........love u dude

Rout chintu 9 years ago updated by Aleksandr 9 years ago 2
nice
Answer
Aleksandr 9 years ago
Thank you for using our extension Savefrom.Net