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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Answered

мэйл.ру в UmmyVideoDownloader

Александр Нижник 10 years ago • updated by Aleksandr 9 years ago • 2
ребят, очень сильно задалбывает в программке UmmyVideoDownloader автоматическое добавление стартовой страницы мэйл.ру. Это такой подсирон с вашей стороны. Просто пиздец. Я уже задолбался подтирать за вами ГРЯЗЬ. Удалите эту хуйню из установщика программы. Если мне нужен будет Яндекс браузер или мэйл.ру-поиск, я его установлю САМ. Без вашей, блять, помощи.
Answer
Aleksandr 9 years ago
Здравствуйте, при установке программы Ummy Video Downloader в установщике вручную снимите галочки и не устанавливайте то что вы считаете не нужным.
0
Fixed

HELP! I can´t download videos from YouTube.

Iris Xiaofeng Ge 9 years ago • updated by Aleksandr 9 years ago • 2

I tried many times, 90% of the time I can't download anything from YouTube, only less than 10% the download link is working. Please fix the problem. Thank you!

Answer
Aleksandr 9 years ago

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.

We will try to fix the problem.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Declined

google chrom disable saveFrom.net extention and i need to reinstall it every time i restart my browser

sutlan 11 years ago • updated by Maksym 11 years ago • 2
google chrom disable saveFrom.net extention and i need to reinstall it every time i restart my browser
0
Fixed

46

denssaugeo 9 years ago • updated by Aleksandr 9 years ago • 2

can not download from odnoklassniki ”unable to get the file size, please try again” .chrome

Answer
Aleksandr 9 years ago

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

0
Declined

Please add support for http://www.rajce.idnes.cz/ albums

ka m 11 years ago • updated by Aleksandr 9 years ago • 2
Answer
Aleksandr 9 years ago
We'll try to do this if the idea collects many votes
0
Fixed

https://soundcloud.com

Mitchel Velez Visual Mix 9 years ago • updated by Aleksandr 9 years ago • 2

no puescargar desde soundcloud porfavor corregir el error gracias

Answer
Aleksandr 9 years ago
Hi. We'll try to fix it ASAP.
0
Not a bug

it does not download any video from yahoo or, best situation, it saves only ADVERTISING!

Emy Zapa 10 years ago • updated by Aleksandr 8 years ago • 2

it is impossible to download any good....only advertising :( ^^
https://it.eurosport.yahoo.com/video/playlist/vide...

Answer
Лемур 8 years ago
Hello!
This resource is not in the list of supported.
With a list can be found here: http://en.savefrom.net

0
Fixed

Filefactory not working as of 1/1/15

chaz nyc 10 years ago • updated by Aleksandr 9 years ago • 2
The filefactory download is not working again. Same issue that was stated 4 months ago by A.S.: "after waiting...there is no downloadable link (only file size is displayed)."
filefactory.com is the first site listed on your hoimepage It's kind of embarrassing it doesn't work
Please fix this.
Thanks.
Answer
Aleksandr 9 years ago
Hello, please send links to files that you can not download it.
0
Answered

UMMY HAS A VIRUS

Joanne Binkley 9 years ago • updated by Aleksandr 9 years ago • 2

EVERYTIME I INSTALLED (OR TRIED) IT GOT BLOCKED DUE TO VIRUS

Answer
Aleksandr 9 years ago

Hello, what it shows you a virus?

0
Declined

Please add support for nicovideo.jp, thank you!

SEMANGGA untukmu :* 9 years ago • updated by Aleksandr 9 years ago • 2

I'm looking for a nice online downloader, and my teacher said about the "ss" tips and saw that this website has support for various websites including those from Russia. So I'd like to ask if it's possible to add niconico as well. Thank you!

Answer
Aleksandr 9 years ago
Hello, we'll try to do this if the idea collects many votes.


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