Savefrom(EN) / SaveFrom.net

Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Or leave us a private message

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Under review

can't download videos from youtube

7 years ago • updated by 7 years ago • 1

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Answer

7 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Under review

cant download from you tube

7 years ago • updated by 7 years ago • 1

i cant download you tube video. when i try to download first is show downloading video file. when entire download complete it show file is not here it is moved or deleted.

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Answer

7 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

For the better understanding it'll be great to see a screenshot with the error.

Fixed

Got error while trying to download playlist from youtube

7 years ago • updated by 7 years ago • 10

I got an error while trying to download PlayList from YouTube. Kindly give your valuable help.

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Answer

7 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Send a link to a playlist that you can not download.

Under review

La extensión no funciona en Google Chrome Versión 64.0.3282.186 (Build oficial) (32 bits). Sí funciona en Firefox.

7 years ago • updated by 7 years ago • 1

La extensión no funciona en Google Chrome Versión 64.0.3282.186 (Build oficial) (32 bits). Sí funciona en Firefox.

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Answer

7 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

What exactly does not work? Please give us more details.

Under review

MP4 extension missing from DL files. I add it back and there's the video. Using FF58 Win 7 64

7 years ago • updated by 7 years ago • 3

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Answer

7 years ago

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

Under review

Desde Chrome no puedo descargar nada

7 years ago • updated by 7 years ago • 1

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Answer

7 years ago

Hola, nos gustaría ayudarle, pero primero necesitamos información sobre su navegador y la extensión que tiene instalada.
Vaya aquí http://es.savefrom.net/user.php?info=1,
copie los detalles que se muestran aquí y envíelos de vuelta.
También envíenos algunos links del video que no puede descargar.
¡Gracias por ponerse en contacto con el soporte de Savefrom.Net!

Under review

https://www.facebook.com/CarlosAndino13/videos/10157015638979368/

7 years ago • updated by 7 years ago • 1

no m sale opciones de descarga

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Answer

7 years ago

Estimado cliente:
Para ofrecerle ayuda de manera más eficaz, necesitamos disponer de los siguientes datos.
Por favor, copie y envíenos la información especificada aquí: http://es.savefrom.net/user.php?info=1