Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

I can not download

Miranti andani 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, please, send us more details regarding the problem.

0
Under review

https://www.dailymotion.com/video/x5gyekj i cant download this file from

kuttymannai 6 years ago • updated by Aleksandr 6 years ago • 1

https://www.dailymotion.com/video/x5gyekj

i cant downliad from this site

Answer
Aleksandr 6 years ago

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

0
Under review

neden hata veriyor indirmiyor

dilan 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Kenapa stelah saya download tidak bisa di buka video nya, tapi kalau lagu Indonesia bisa, mohon bantuannya

Yanur 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

en la descarga me sale o Bytes

jcq 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, please, send us more details regarding the problem.

Answer
Aleksandr 6 years ago

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Possibly, it will download from the website you want.

0
Under review

no puedo descargar videos de youtube ni nada

kim motta 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Answered

The Facebook posts can't be downloaded I m facing trouble for almost 2 weeks

abdurrahmankhanniazi7861256987 6 years ago • updated by Aleksandr 6 years ago • 2
Answer
Aleksandr 6 years ago

Hello. You contacted SaveFrom.net support. Please, contact support Facebook.

Answer
Aleksandr 6 years ago

Hello, there was an update with a bug fix.
Ummy Video Downloader OS Windows 1.10.4.​​​0
Ummy Video Downloader OS MAC 1.69
Please update or reinstall from our website: https://videodownloader.ummy.net

0
Under review

no se donde esta lo que descarge de mega

axel_del_13 6 years ago • updated by Aleksandr 6 years ago • 1
Answer
Aleksandr 6 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.



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