Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
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i cant download i cant understand why

ngumi teke vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

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I CAN DOWNLOAD THE VIDEO FROM YOUTUBE BUT IT IS IN 0 BYTES

SIVABEHAPPY10 vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1

I CAN DOWNLOAD THE VIDEO FROM YOUTUBE BUT IT IS IN 0 BYTES

Antwort
Aleksandr vor 6 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

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Youtube not allowing to Download

seumadruga vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1

The Button Appears but says (Unable to get the file size)

I use Chrome Versão 75.0.3770.100 ( oficial) 64 bits

and SaveFrom Version 8.25

Antwort
Aleksandr vor 6 Jahren

Hello, this extension has been fixed. Please, update or reinstall it from our site:
https://en.savefrom.net/faq.php#ext_inst_chrome

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i want to download youtube videos with MP4 144 quality with audio. Please help me. thanks for downloader

Durga Prasad Vambarilli vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

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No descarga videos y tampoco permite actualizar a la version 8.26

somewere511 vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, Reinstall the extension after an older version is uninstalled: 

https://download.sf-helper.com/mozilla/helper_last.html

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not working on vk and ok like all others

Jay Joe vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.

Please, go here http://en.savefrom.net/user.php?info=1

Copy the details that you see and send them back to us.

Please also send us some links that you can’t download.

Thank you for contacting Savefrom.Net support !

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when ever i try to download a video it says forbidden and its is txt file

Connor Ludwick vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

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Can't download this link

Hakan Bulut vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 5
Antwort
Aleksandr vor 6 Jahren

Hello, please, send us more details regarding the problem.

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Kenapa nggak bisa download video di daily motion?

utari c wulandari vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, there was an update with a bug fix.
Ummy Video Downloader OS Windows 1.10.4.​​​0
Ummy Video Downloader OS MAC 1.69
Please update or reinstall from our website: https://videodownloader.ummy.net

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TikTok downloaded doesn’t work. When I insert a link, it says “download link not found”. This has been going on for months. Please help.

Brendan vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download.
For the better understanding it'll be great to see a screenshot with the error.



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