Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Fixed

download button not visible

Sizwe Mkhize vor 9 Jahren aktualisiert von Aleksandr vor 9 Jahren 2

I cant download on imstgram

Antwort
Aleksandr vor 9 Jahren

Hello, we know about the error.

Correction will come in the next release next week.

0
Beantwortet

how to download from google drive

Fitrianto Halim vor 10 Jahren aktualisiert von Aleksandr vor 9 Jahren 2

Hi,I like savefrom.net,coz commonly I use blackberry's native browser.


I've got problem when want to download from google drive:


https://drive.google.com/file/d/0B8DBF2h6TXSvenFHRUIwUnZuUTQ/preview



I can't download directly from google drive,but if I saw html-source,maybe like youtube,coz various codecs.


So,how if savefrom.net to add google drive's video in list?


Thanks...

Antwort
Aleksandr vor 9 Jahren

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Fixed

Couldn't download extension files, many warning about malicious spyware

Joan Asche vor 10 Jahren aktualisiert von Aleksandr vor 10 Jahren 2

Unable to download SaveFrom.net helper message to download from the site but after several tries -- no luck. What to do now.? Using Windows 8.1

Antwort
Aleksandr vor 10 Jahren
Hi, what browser do you use?
0
Beantwortet

quiero descargar juego house of fun -slot porque no puedo ?

Marcela Maria Villagra vor 10 Jahren aktualisiert von Aleksandr vor 10 Jahren 3
Antwort
Aleksandr vor 10 Jahren
Hello. Expansion of the game does not download.
0
Not a bug

​The download button randomly disappears.

LagG_ vor 9 Jahren aktualisiert von Aleksandr vor 9 Jahren 2

The download button randomly disappears like if the extension was never installed, even though it still appears installed in the "Extensions" on Firefox. The only way to fix it is reinstalling.


Firefox Version 27.0.1 + Adblock Plus with Element Hiding Helper.

Windows 8.1

Antwort
Aleksandr vor 9 Jahren

Hello, now works with version 38

In Mozilla Firefox banned upload extensions that work on the old api because of what we can no longer support the old version.

0
Beantwortet

Can you please use other pictures than these women, as an example. Women are not something we can use to sell our products.

Ali Al vor 9 Jahren aktualisiert von Aleksandr vor 9 Jahren 2

Can you please use other pictures than these women, as an example. Women are not something we can use to sell our products.

Antwort
Aleksandr vor 9 Jahren

Hello, please give us more details.

0
Fixed

download is not complete

anonymous vor 10 Jahren aktualisiert von Aleksandr vor 10 Jahren 2
if i download a video its realy fast ready but the video is not full !
Antwort
Aleksandr vor 10 Jahren
Hello. Send a link to a video that is not fully downloaded.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Fixed

I still cann't download form Facebook

Asiao Huo vor 10 Jahren aktualisiert von Aleksandr vor 10 Jahren 2
  • Browser: Firefox 38.0 Windows 7
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
  • Extension: ff-sf 5.10
Antwort
Aleksandr vor 10 Jahren
Hi, reinstall the expansion: https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1434715369479
0
Not a bug

Doesn't show bitrate on safari mac os x

Elnur Azimbaev vor 11 Jahren aktualisiert von Лемур vor 11 Jahren 1
Doesn't show bitrate on safari mac os x
Antwort
Лемур vor 11 Jahren
Hello!
This browser is not technically feasible to fix it.
0
Beantwortet

мэйл.ру в UmmyVideoDownloader

Александр Нижник vor 10 Jahren aktualisiert von Aleksandr vor 10 Jahren 2
ребят, очень сильно задалбывает в программке UmmyVideoDownloader автоматическое добавление стартовой страницы мэйл.ру. Это такой подсирон с вашей стороны. Просто пиздец. Я уже задолбался подтирать за вами ГРЯЗЬ. Удалите эту хуйню из установщика программы. Если мне нужен будет Яндекс браузер или мэйл.ру-поиск, я его установлю САМ. Без вашей, блять, помощи.
Antwort
Aleksandr vor 10 Jahren
Здравствуйте, при установке программы Ummy Video Downloader в установщике вручную снимите галочки и не устанавливайте то что вы считаете не нужным.