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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Beantwortet

why i can not download 720@ from youtube

Mutant Mizan vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2
Antwort
Aleksandr vor 10 Jahren

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Fixed

why lately can not download the video here?

Afra Syarifah vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2

why lately can not download the video here? the connection is not secure and the video link already entered can not be loaded. I think mozilla firefox wrong but if I wear google chorme turned out just the same.

Antwort
Aleksandr vor 10 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Please, send to me a link to a file that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Fixed

NÃO ESTOU CONSEGUINDO BAIXAR OS VÍDEOS,APARECE VÍDEO NÃO ENCONTRADO.

Ana Claudia Menezes vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2
Antwort
Aleksandr vor 10 Jahren

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Beantwortet

i am not able to download the video from the youtuibe with your extension of save from net.

Bhavesh Nanhe vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2

I am not able to download the video from the youtuibe with your extension of save from net. Even when I have downloaded its extension and added to chrome.Help me.

Antwort
Aleksandr vor 10 Jahren

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Beantwortet

When I want to view the video by pressing play, it says unable to find video.

Amari Bagley vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2
Antwort
Aleksandr vor 10 Jahren

Hello, please give us more details.

0
Beantwortet

can not get speaker to unmute

Karen May vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2

on the down loaded video the speaker will not UN-mute



Antwort
Aleksandr vor 10 Jahren

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

In what capacity do you download a video?

0
Beantwortet

no me salen todas las calidades

Ismael Yadi vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2

ni 720 p

n 240

Antwort
Aleksandr vor 10 Jahren

Hello, please give us more details.

0
Beantwortet

I cannot download video.

Ehtisham Ul Haq vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2

It says Forbidden. Link of Video is

Youtube video


Antwort
Aleksandr vor 10 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

You are on the Youtube website is able to watch video?

0
Fixed

download error "No link were found"

mahesh munda vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2

when i prees button to download a message show "No link were found " what to do

Antwort
Aleksandr vor 10 Jahren

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Fixed

cant download videos from facebook

Vishal Tomar vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2

unable to download any video from facebook

Antwort
Aleksandr vor 10 Jahren

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?



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