1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Ваш сервис не работает в новой версии дизайна Вконтакте
Ссылка на скачивание просто не отображается. Браузеры: Сафари, Хром. Версия расширения: последняя. В старой версии контакта все работает отлично
Здравствуйте, для более эффективной помощи мне нужна следующая информация.
Пришлите информацию указанную здесь: http://ru.sfrom.net/user.php?info=1
is it illegal to use this for youtube videos
can you get in troube for using this to download youtube videos
Savefrom stops working when scanning images of a long VK page
When I try to scan this page: http://vk.com/wall-63130299?offset=0&own=1 for pictures (note: if you keep scrolling down, more pics appear, so I scrolled for a very long time), the Chrome extension starts scanning but then stalls at roughly 1300 out of 10000 pics.
Note 1: both Chrome and Savefrom are up to date (tried with both 6.15.2 and 6.16.2), my disk isn't full, and I also tried to clear the cache.
Note 2: I only scan the page in order to get links, I am not trying to download the pictures directly.
Hello. Extension download photos or not?
Send a link to the photo album, we'll check.
The download link not found.
Browser: Firefox 45.0 Mac OS X
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:45.0) Gecko/20100101 Firefox/45.0 Extension: ff-sf 6.18
Saying that The download link not found. : http://webinar.newdirections.ru/2955/room/230/
Hello, this site is not on the list of supported resources.
The full list can be found here: http://en.savefrom.net
can't download an embedded clip
can't download an embedded clip in http://webinar8.ru/w/6168
Hello, this site is not on the list of supported resources.
The full list can be found here: http://en.savefrom.net
need to be upgraded
i love your site. but not all times....... sometimes it shows 'link cant be detected'. but when i go to other downloader sites, it'll be detected and downoaded. please try to improve your site. if u fix this bug, then it's fine to use. thnx to read my comment.
Can't download mp3s from vk.com using the arrow link or through playlist
Hi,
got the latest Chrome Version 50.0.2661.87 m and the latest extension but I can't download mp3s from vk.com using the arrow link or through playlist. I can however download files using the "Download audio files" in the extension menu. Had no problems about a month ago. Do you have a solution?
p.s. TemperMonkey asked will I allow the script access to domains and I always answered with Always allow
Br,
YichGa
Hello. Reinstall the extension, remove the Tampermonkey extension and Install SaveFrom.net Helper again.
Install the extension here in these links.
Google Chrome. First 1 then 2.
1. Install the extension Chameleon: https://chrome.google.com/webstore/detail/chameleon/dmpojjilddefgnhiicjcmhbkjgbbclob?hl=en-US
2. Install the extension Savefrom.Net: https://addons.opera.com/en/extensions/details/savefromnet-helper/?display=en
Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?
Customer support service by UserEcho
