Savefrom(EN) / SaveFrom.net

Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

oder senden Sie eine nicht öffentliche Nachricht

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Fixed

The website says "Download Audio MP4" but that doesn't exits.

vor 8 Jahren • aktualisiert von vor 8 Jahren • 2

It should say "m4a". Please, correct this because I'm teaching older people how to download audio files from your site. But, I don't want to teach them something wrong.

It's been like this for a very long time. :(

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Antwort

vor 8 Jahren

Hello, send screenshots of the error.

Beantwortet

Doesn't have a button hovering over the video before clicking it to watch it

vor 8 Jahren • aktualisiert von vor 8 Jahren • 2

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Antwort

vor 8 Jahren

Hello, Please, give us some more details regarding the program and why you can not download (screenshots are welcome).

Beantwortet

Be Honest

vor 8 Jahren • aktualisiert von vor 8 Jahren • 2

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Antwort

vor 8 Jahren

Hello, please give us more details.

Beantwortet

FACEBOOK NOT RUNNING RIGHT AND GAMES STOP WHEN YOU try to play

vor 8 Jahren • aktualisiert von vor 8 Jahren • 2

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Antwort

vor 8 Jahren

Hello, please give us more details.

Beantwortet

Safari Version 10.1 / SaveFrom.net 7.25 /

vor 8 Jahren • aktualisiert von vor 8 Jahren • 2

Every time I open my browser it popup a new window confirming that the extension was successfully installed. This is quite annoying to say the truth!

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Antwort

vor 8 Jahren

Hello, look in the browser settings for your home page.

Clean the cache and cookies in your browser.

Beantwortet

add support for vidio.com

vor 8 Jahren • aktualisiert von vor 8 Jahren • 2

please add support download videos for vidio.com

the example links: https://www.vidio.com/watch/663925-legend-of-zelda-breath-of-the-wild-1-awal-dari-segalanya-d?channel_id=8245237

thanks before. :)

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Antwort

vor 8 Jahren

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

Beantwortet

unable to download mp3

vor 8 Jahren • aktualisiert von vor 8 Jahren • 2

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Antwort

vor 8 Jahren

Hello, In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download

both HD and MP3 from YouTube: http://videodownloader.ummy.net

Fixed

Still not asking where to save files!

vor 8 Jahren • aktualisiert von vor 8 Jahren • 4

Firefox 52.02

Helper Version 7.25

I had this issue before where the Helper automatically downloads to the default browser folder "Downloads" despite that the option has been switched to "Always ask me where to save files". I was informed to install the latest version of the Helper, which I did, and this seemed to have helped for a few days. However, now the issue has come up again, specifically with soundtracks on Soundcloud. Please look into this issue and fix it, or please just point me in the right direction if I missed something?

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