Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
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Wird überprüft

I am unsuna to download videos from your website(Android version 8.0.0)

Susant vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

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isnt working

emmakinz27 vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

my documents isn’t working. it keeps crashing and it isn’t letting me download anything from youtube. please fix it. thank you.

Antwort
Aleksandr vor 7 Jahren

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

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Not a bug

Download link not found again?

xArtsAnimatezYT vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2
Youtube video

Browser: Chrome Mobile 64.0.3282 Android

User Agent: Mozilla/5.0 (Linux; Android 5.1; HUAWEI RIO-L01 Build/HuaweiRIO-L01) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.123 Mobile Safari/537.36


Why isn't the link working? I mean it's like a few times even I reloaded the page and use the app it still remain same

Antwort
Aleksandr vor 7 Jahren

Hello, unfortunately this video download is not technically possible, as it is tied to the country.

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Getting "Failed to make the request." every time. Worked just fine a few days ago

daniellindsley 123 vor 7 Jahren • aktualisiert von Aleksandr vor 5 Jahren • 4

Browser: Chrome 63.0.3239.132

Video: 

Youtube video

No, I'm not using the extension, especially since I would have to pay for it.

Antwort
Aleksandr vor 7 Jahren

Hello, the extension Savefrom.Net is absolutely free.

For the better understanding it'll be great to see a screenshot with the error.

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It won’t load when I search my link

Jackie umanja vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

please fix this I love this site but all of a sudden it won’t load then it would say failed to load please try again. It irks me so bad. Please please fix this!

Antwort
Aleksandr vor 7 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

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Wird überprüft

I can't add to the Google Chameleon extension

rami vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello, the information how to install the extension to Google Chrome browser
can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

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Wird überprüft

This don't work worth a shit. Constantly fails

Nope vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

The download cannot be saved because an unknown error occurred.

Please try again.

Antwort
Aleksandr vor 7 Jahren

Hello, Please, let us know what is the name of the program you are using for downloading videos?

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Wird überprüft

Does not download the full videos, but just a snapshot

Ganda vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1
Antwort
Aleksandr vor 7 Jahren

Hello, please, send us more details regarding the problem.

0
Wird überprüft

Google Chrome browser simply add the extension from Opera add-ons

pm1electric vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

Unable, not select the "Google Chrome browser simply add the extension from Opera add-ons"please help.. (Windows 10 Pro CU 1709 - Goggle Chrome 64.0.3282.167)

Antwort
Aleksandr vor 7 Jahren

Hello, the information how to install the extension to Google Chrome browser
can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

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Wird überprüft

Subtitle

Miyaa vor 7 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 1

i don't know why it's just me or not. I can't download the subtitle even if there is a subtitle in that video (from youtube). I mean if i download video with soft sub it can't be downloaded. But 2 monts ago i still can download the soft sub. What's happen?

Antwort
Aleksandr vor 7 Jahren

Hello, Subtitles can only be downloaded if they are connected to a video and not created automatically.
You can download them via: http://en.savefrom.net or SaveFrom.net Helper (extension).
Subtitles can be downloaded in an xml format.



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