Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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not working on vevo videos

shobhitbbbr vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1
Antwort
Aleksandr vor 7 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

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video indirdikden sonra videoplayback yaziyo ne yapiyim videonun kendi ismi yazilsin

Agabala Oyunda vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1
Antwort
Aleksandr vor 7 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

In what capacity do you download?

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Not working on Facebook

Roadrunner vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 2
Antwort
Aleksandr vor 7 Jahren

Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.58:

http://download.sf-helper.com/mozilla/helper_last.html

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Now getting error message "The download link not found" on Facebook videos

RSF bewildered vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1

Trying to download videos from a private facebook community that I am an admin on.  We didn't change permissions. Suggestions?

Antwort
Aleksandr vor 7 Jahren

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

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I feel that you should not ask us to download the save from.net app as i feel that without downloading the app is better

Jesslyn Chan vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1
Antwort
Aleksandr vor 7 Jahren

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

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why everytime i want to download a video, i should watch the playback? and when i finished watch the playback, i cant find any download button.

selmaintanoktapristia vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1

this is the link

Youtube video


i can't find any download button. even when i finished watch the playback. i need it rn
Antwort
Aleksandr vor 7 Jahren

Hello, after showing the playback, click on the video with the right button and save as.

Antwort
Aleksandr vor 7 Jahren

Hello, Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

For the better understanding it'll be great to see a screenshot with the error.

Antwort
Aleksandr vor 7 Jahren

Hello, unfortunately we can not influence this, downloading is done directly from Youtube.
It is the site Youtube gives with this name.

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https://www.facebook.com/100017679789761/videos/188974965035162/

Mohan Satakopan vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1
Antwort
Aleksandr vor 7 Jahren

Hello, the video on the link is not available, we can not verify it.

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Problema al instalar

Nelinho Capcha vor 7 Jahren aktualisiert von Aleksandr vor 7 Jahren 1

disculpe pero tengo un problema, al querer instalar, me sale error po sino cerrar el navegador para instalar, pero cuando lo hago no lo instala y se cierra solo, una mano porfavor lo mas pronto

Antwort
Aleksandr vor 7 Jahren

Hola, para una ayuda más efectiva, necesitamos la siguiente información.
Por favor copie y envíe la información indicada aquí: http://es.savefrom.net/user.php?info=1