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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
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Unable to download

ashu65119 as vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Youtube video

Please help. 

Unable to download the following link video.. 

Antwort
Aleksandr vor 6 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

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Can't download the video

fxinyi80 vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1

Browser: Firefox 67.0 Windows

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

Extension: ff-sf 8.24

Links: https://www.dailymotion.com/video/k186A9D8glyq23tIS9m

Antwort
Aleksandr vor 6 Jahren

Hello, reinstall the extension before deleting the previous one:

http://download.sf-helper.com/mozilla/helper_last.html

Clean up cache and hooks in browser.

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i cann't download any thing would you please fix this problems

imanaturikumwee vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

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Why not download link

mragendra105 vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, please give us more details.

0
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says there are no links I can downlown from other facebook https://www.facebook.com/missy.billingsley.7/videos/1281498118692182

lov2sew vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, the link you sent does not work.

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can't download the video: https://www.dailymotion.com/video/x6vunax

rksavefrom vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

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Beantwortet

Error: can't download the file

sddfvc vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 12

It showing Please get a new link for downloading file. In case error occurs again contact us via feedback form when I click on download link. I'm trying to refresh but it's still not working. Please fix this problem.

Antwort
Aleksandr vor 6 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
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Where is my download videos

Shaik Rubeena vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Youtube video
Antwort
Aleksandr vor 6 Jahren

Hello, It’s not really clear why you are contacting us. Could do possibly give me come more details? Thanks.

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videos name don't show in vidoes quality less than 720p

sinfulslave vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1

...

Antwort
Aleksandr vor 6 Jahren

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
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kenapa tombolnya ga muncul di youtube

hirumanres vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1



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