Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Wird überprüft

https://www.dailymotion.com/video/x7bn0dc

Khizer ahmad vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1

I cant download this file can you plzz fix it

Antwort
Aleksandr vor 6 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Wird überprüft

Cant download anything from youtube

jakebcordi2110 vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Wird überprüft

hay videos q no me deja descargar

a cosy vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Wird überprüft

PLEASE add 240p size for mobile download. I use this beforeby uss ss with ucbrowser. But now I can't find it.

Atik Ajgar Ali Khaled vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Wird überprüft

گزینه دانلود نمی آید

karim1344aghadadi vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, there was an update with a bug fix.
Ummy Video Downloader OS Windows 1.10.4.​​​0
Ummy Video Downloader OS MAC 1.69
Please update or reinstall from our website: https://videodownloader.ummy.net

0
Wird überprüft

I bought the 1 month free, but it says I didn't.

Anonymus vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, please, send us more details regarding the problem.

0
Fixed

No downloads work from google chrome

Matej Šoky vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 3
Antwort
Aleksandr vor 6 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

0
Wird überprüft

my computer got 3 viruses while downloading)) luckily its MAC

safonova iuliia vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, what exactly did you download? Describe in more detail.

0
Wird überprüft

Opera Version:60.0.3255.170, Helper 8.25 now doesn't allow me to download from YouTube

windwalker vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1
Antwort
Aleksandr vor 6 Jahren

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 8.29: http://en.savefrom.net/user.php#helper_install
Thank you for using Savefrom.Net browser extension

0
Wird überprüft

no se puede descargar videos

Franz Espinoza vor 6 Jahren • aktualisiert von Aleksandr vor 6 Jahren • 1

no se puede descargar videos de youtube, sale "no se han encontrado enlaces"

Antwort
Aleksandr vor 6 Jahren

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !



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