Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
+1
Fixed

Application is the latest version. However update notification not stop

Shinsuke «Сінсуке» vor 12 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2
+1
Beantwortet

Hello, is there some way I can stop the extension from updating to its newest version? This new version doesn't work

Rob J vor 12 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2
My extension keeps automatically updating to a new version, which doesn't work at all. How can I stop the extension from updating automatically?
Antwort
Aleksandr vor 10 Jahren
+1
Fixed

Savefrom.net extension is not working

adeel saeed vor 11 Jahren • aktualisiert von Лемур vor 11 Jahren • 1
Savefrom.net extension is not working, because Google has blocked the extensions that are not from Google store. Please solve this problem.......
+1
Not a bug

Unable to download highest resolution video available on youtube with audio

Paul J vor 12 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2
Options are presented in different resolutions, but on all the videos I have tried the highest resolution available does not include audio. The lower resolutions do include audio

http://www.youtube.com/watch?v=ROnb5ouBjNc#t=0

Have tried helper, ssyoutube, and from web site
Antwort
Aleksandr vor 10 Jahren
because of the technical reasons series of videos are without sound,as well as 1080p
+1
Fixed

error

Filbert Resurreccion vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 6

can't downlaod facebook video!

Antwort
Aleksandr vor 10 Jahren

Hello, to be able to help you I need more information.

The name and version of your browser (the version you can see in the menu "About browser").

The extension version can be found in the extension menu (click the green arrow).

Please, send to me a link to a video that will not be downloaded.

+1
Fixed

https://soundcloud.com/search?q=piece%20of%20my%20heart%20intermission

dux300 vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2

no aparece el logo de descarga ya actualice muchas veces la pagina y la version que tengo ahora es de 5.40 de savefrom

Antwort
Aleksandr vor 10 Jahren
Hi. We'll try to fix it ASAP.
+1
Fixed

НЕ РАБОТАЕТ В ОДНОКЛАСНИКАХ. НЕЛЬЗЯ СКАЧАТЬ ВИДЕО

Yarik Gritsenenko vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2

НЕ РАБОТАЕТ В ОДНОКЛАСНИКАХ. НЕЛЬЗЯ СКАЧАТЬ ВИДЕО

Antwort
Aleksandr vor 10 Jahren

Здравствуйте, спасибо что обратились в поддержку Savefrom.Net
Наша помощь будет более эффективной если вы предоставите нам информацию
о вашем браузере и расширении.
Узнать информацию вы можете пройдя по ссылке: http://ru.savefrom.net/user.php?info=1

Так же если это возможно пришлите пару ссылок на файлы которые не можете скачать.

+1
Beantwortet

I can no longer download any videos from the beeg.com website.

Leon Kushner vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2

As of a month ago, I get the message 'link not found' when I enter the name of a beeg video website on my Mac.

Antwort
Aleksandr vor 10 Jahren

Hello, this site is not on the list of supported resources.

The full list can be found here: http://en.savefrom.net

+1
Fixed

I cant install the extension on my SlimJet, the best Google Chrome clone until now.

apometron vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2

I cant install the extension on my SlimJet, the best Google Chrome clone until now.



Antwort
Aleksandr vor 10 Jahren

Hello, the information how to install the extension to Google Chrome browser can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome



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