Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
+1
Fixed

ok.ru does not work for some movies getting red error

Osman Duman vor 10 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 5

example urls http://ok.ru/video/43045948084

or

http://ok.ru/video/43052632756?fromTime=0


most of the movies does not work for me. ı used VPN to be sure they did not ban my ip

nothing changed

Antwort
Aleksandr vor 9 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

+1
Danke

My thanks!

Vardan Kaladzhyan vor 12 Jahren • aktualisiert von Maksym vor 12 Jahren • 0

Thank you for providing us with such an awesome plug-in. It is really helpful and exciting!

Antwort
Maksym vor 12 Jahren

We are glad to help you.

+1
Beantwortet

if you make a android version it would be great because there is no similar apps like this one

Ikbal Khan vor 11 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2
Antwort
Aleksandr vor 10 Jahren
Hi, install mobile browser for Android Mozilla Firefox.
Install Assistant from our website: http://en.savefrom.net/?rmode=false
+1
Beantwortet

can't download video from youtube please help thanks

Ðon Ðon vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2

Sorry, can't download some video from youtube please help thanks

Antwort
Aleksandr vor 10 Jahren

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

Please, send to me a link to a video that will not be downloaded.

+1
Fixed

Unable to donwload from soundcloud.com

Johannes Etzel vor 12 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 4
I cannot download from soundcloud.com since yesterday. Google Chrome says: "Missing file"
Antwort
Aleksandr vor 10 Jahren
hello.give the links that you couldn't download.
what is your browser?name & version?
what is the version of SaveFrom.net helper?
you can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
+1
Abgelehnt

Please, make available the extension for JPopsuki website. I really need some videos in this site.

Jean Naves Maiolini vor 11 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2
I use a lot this site: http://www.jpopsuki.tv/ , and I would love if you could make available the extension for this website too. :)
Antwort
Aleksandr vor 10 Jahren
Hi, if your idea will support users, it will be implemented.
+1
Beantwortet

Мак ОС, не могу удалииииить расширениее!!!!!!!!!

Азат Ахматов vor 11 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 3
на Мак ОС, не могу удалииииить расширениее!!!!!!!!!
Сафари стал грузиться нереально, нужно срочно удалить расширение, а не могу найти как (((((
Antwort
Aleksandr vor 10 Jahren
Здравствуйте, как удалить расширение с Safari посмотрите здесь:

+1
Not a bug

Getting message "The Download link not found"

Rajya Lakshmi vor 11 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2

Getting message "The Download link not found" when trying to download from the url "http://videos.cinevedika.com/Mahabharatham-Episode-86-Part1_video_20141027-1466605.html#.VJlSTF4AM" This is happening from dec 22 2014

Antwort
Aleksandr vor 10 Jahren
Hello, this site is not in the list of supported resources, a list can be found here: http://en.savefrom.net
+1
Fixed

I cant download like I used to

Satriyo hernawan vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 2

I cant download, the file cant get the file size

Antwort
Aleksandr vor 10 Jahren

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser
and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a file that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

+1
Fixed

hello today i cant down load videos from you tube

negar shafipour vor 10 Jahren • aktualisiert von Aleksandr vor 10 Jahren • 3

today i want to dl some video from you tube and i cant do it. my browser and my helper softwares was update.

here is a link that i want to down load

Youtube video

Antwort
Aleksandr vor 10 Jahren

Hi. We'll try to fix it ASAP.



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