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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Fast

HELP! I can´t download videos from YouTube.

Iris Xiaofeng Ge 9 år siden • opdateret af Aleksandr 9 år siden • 2

I tried many times, 90% of the time I can't download anything from YouTube, only less than 10% the download link is working. Please fix the problem. Thank you!

Svar
Aleksandr 9 år siden

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.

We will try to fix the problem.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Afvist

google chrom disable saveFrom.net extention and i need to reinstall it every time i restart my browser

sutlan 11 år siden • opdateret af Maksym 11 år siden • 2
google chrom disable saveFrom.net extention and i need to reinstall it every time i restart my browser
0
Fast

46

denssaugeo 10 år siden • opdateret af Aleksandr 9 år siden • 2

can not download from odnoklassniki ”unable to get the file size, please try again” .chrome

Svar
Aleksandr 9 år siden

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

0
Afvist

Please add support for http://www.rajce.idnes.cz/ albums

ka m 11 år siden • opdateret af Aleksandr 10 år siden • 2
Svar
Aleksandr 10 år siden
We'll try to do this if the idea collects many votes
0
Fast

https://soundcloud.com

Mitchel Velez Visual Mix 10 år siden • opdateret af Aleksandr 10 år siden • 2

no puescargar desde soundcloud porfavor corregir el error gracias

Svar
Aleksandr 10 år siden
Hi. We'll try to fix it ASAP.
0
Ikke en bug

it does not download any video from yahoo or, best situation, it saves only ADVERTISING!

Emy Zapa 11 år siden • opdateret af Aleksandr 9 år siden • 2

it is impossible to download any good....only advertising :( ^^
https://it.eurosport.yahoo.com/video/playlist/vide...

Svar
Лемур 9 år siden
Hello!
This resource is not in the list of supported.
With a list can be found here: http://en.savefrom.net

0
Fast

Filefactory not working as of 1/1/15

chaz nyc 10 år siden • opdateret af Aleksandr 10 år siden • 2
The filefactory download is not working again. Same issue that was stated 4 months ago by A.S.: "after waiting...there is no downloadable link (only file size is displayed)."
filefactory.com is the first site listed on your hoimepage It's kind of embarrassing it doesn't work
Please fix this.
Thanks.
Svar
Aleksandr 10 år siden
Hello, please send links to files that you can not download it.
0
Besvaret

UMMY HAS A VIRUS

Joanne Binkley 9 år siden • opdateret af Aleksandr 9 år siden • 2

EVERYTIME I INSTALLED (OR TRIED) IT GOT BLOCKED DUE TO VIRUS

Svar
Aleksandr 9 år siden

Hello, what it shows you a virus?

0
Afvist

Please add support for nicovideo.jp, thank you!

SEMANGGA untukmu :* 10 år siden • opdateret af Aleksandr 10 år siden • 2

I'm looking for a nice online downloader, and my teacher said about the "ss" tips and saw that this website has support for various websites including those from Russia. So I'd like to ask if it's possible to add niconico as well. Thank you!

Svar
Aleksandr 10 år siden
Hello, we'll try to do this if the idea collects many votes.
0
Besvaret

I can find the option mp3 on box menu of extension file type to download...

Breno Paolo Donizeti De Biazzi 10 år siden • opdateret af Aleksandr 10 år siden • 4

what appears it´s 3gpp mp4 240 , 360..., mp3 before I get but now don´t have anymore



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