Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Fast

download button not visible

Sizwe Mkhize 9 år siden • opdateret af Aleksandr 9 år siden • 2

I cant download on imstgram

Svar
Aleksandr 9 år siden

Hello, we know about the error.

Correction will come in the next release next week.

0
Besvaret

how to download from google drive

Fitrianto Halim 10 år siden • opdateret af Aleksandr 9 år siden • 2

Hi,I like savefrom.net,coz commonly I use blackberry's native browser.


I've got problem when want to download from google drive:


https://drive.google.com/file/d/0B8DBF2h6TXSvenFHRUIwUnZuUTQ/preview



I can't download directly from google drive,but if I saw html-source,maybe like youtube,coz various codecs.


So,how if savefrom.net to add google drive's video in list?


Thanks...

Svar
Aleksandr 9 år siden

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Fast

Couldn't download extension files, many warning about malicious spyware

Joan Asche 10 år siden • opdateret af Aleksandr 10 år siden • 2

Unable to download SaveFrom.net helper message to download from the site but after several tries -- no luck. What to do now.? Using Windows 8.1

Svar
Aleksandr 10 år siden
Hi, what browser do you use?
0
Besvaret

quiero descargar juego house of fun -slot porque no puedo ?

Marcela Maria Villagra 10 år siden • opdateret af Aleksandr 10 år siden • 3
Svar
Aleksandr 10 år siden
Hello. Expansion of the game does not download.
0
Ikke en bug

​The download button randomly disappears.

LagG_ 9 år siden • opdateret af Aleksandr 9 år siden • 2

The download button randomly disappears like if the extension was never installed, even though it still appears installed in the "Extensions" on Firefox. The only way to fix it is reinstalling.


Firefox Version 27.0.1 + Adblock Plus with Element Hiding Helper.

Windows 8.1

Svar
Aleksandr 9 år siden

Hello, now works with version 38

In Mozilla Firefox banned upload extensions that work on the old api because of what we can no longer support the old version.

0
Besvaret

Can you please use other pictures than these women, as an example. Women are not something we can use to sell our products.

Ali Al 9 år siden • opdateret af Aleksandr 9 år siden • 2

Can you please use other pictures than these women, as an example. Women are not something we can use to sell our products.

Svar
Aleksandr 9 år siden

Hello, please give us more details.

0
Fast

download is not complete

anonymous 10 år siden • opdateret af Aleksandr 10 år siden • 2
if i download a video its realy fast ready but the video is not full !
Svar
Aleksandr 10 år siden
Hello. Send a link to a video that is not fully downloaded.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Fast

I still cann't download form Facebook

Asiao Huo 10 år siden • opdateret af Aleksandr 10 år siden • 2
  • Browser: Firefox 38.0 Windows 7
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
  • Extension: ff-sf 5.10
Svar
Aleksandr 10 år siden
Hi, reinstall the expansion: https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1434715369479
0
Ikke en bug

Doesn't show bitrate on safari mac os x

Elnur Azimbaev 11 år siden • opdateret af Лемур 11 år siden • 1
Doesn't show bitrate on safari mac os x
Svar
Лемур 11 år siden
Hello!
This browser is not technically feasible to fix it.
0
Besvaret

мэйл.ру в UmmyVideoDownloader

Александр Нижник 10 år siden • opdateret af Aleksandr 10 år siden • 2
ребят, очень сильно задалбывает в программке UmmyVideoDownloader автоматическое добавление стартовой страницы мэйл.ру. Это такой подсирон с вашей стороны. Просто пиздец. Я уже задолбался подтирать за вами ГРЯЗЬ. Удалите эту хуйню из установщика программы. Если мне нужен будет Яндекс браузер или мэйл.ру-поиск, я его установлю САМ. Без вашей, блять, помощи.
Svar
Aleksandr 10 år siden
Здравствуйте, при установке программы Ummy Video Downloader в установщике вручную снимите галочки и не устанавливайте то что вы считаете не нужным.


Kundesupport af UserEcho