Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Færdig

thankings soo much!!!!!!i managed to download for your kind advuse and support!!!! long live!!!!the best website in the world!!

alexandro martines 12 år siden • opdateret af Maksym 12 år siden • 0

thankings so much! i managed! well done!!!

Svar
Maksym 12 år siden

We are glad to help you.

0
Fast

i have a problem with vk.com is not download before working good help please

Magda QG 10 år siden • opdateret af Aleksandr 9 år siden • 2


i have a problem with vk.com is not download before working good help please
https://vk.com/video299983456_17156573
http://vk.com/video232501577_171260538
http://es.savefrom.net/ they tell me error

Svar
Aleksandr 9 år siden
Hello.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

Svar
Aleksandr 9 år siden
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

0
Besvaret

Please include a donate option via paypal, thanks.

Armesis P 10 år siden • opdateret af Aleksandr 10 år siden • 2
Please include a donate option via paypal, thanks.
Svar
Aleksandr 10 år siden
Hello. There is no donation needed — your "Thank you" is quite enough.
0
Fast

Symantec detects helper installer as a generic trojan

Marco Coletti 10 år siden • opdateret af Aleksandr 10 år siden • 2
Downloading of SaveFromNetHelper-Web-2e6fc9680c.exe in Google Chrome is impossible because Symantec Endpoint Protection detects Trojan.Gen.SMH
I believe it is a false positive, nonetheless you could consider to make the installer less suspicious.

Svar
Aleksandr 10 år siden
Hello, we will fix it.
0
Fast

Не работает с музыкой на одноклассниках :(

Mantigoma 11 år siden • opdateret af Aleksandr 10 år siden • 2
Не работает с музыкой на одноклассниках :(
Svar
Aleksandr 10 år siden
Здравствуйте, подскажите название и версию браузера, а так же версию помощника, данную информацию можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1
Пришлите ссылку на файл который не удается скачать.
0
Fast

Successful installation page won't go away

Greg Gathright 10 år siden • opdateret af Aleksandr 10 år siden • 2
I have succesfully installed SaveFrom in Safari. The page that tells me it successfully installed keeps appearing on startup. I can click on the "X" and it goes away, but I need it to stop appearing.
Svar
Aleksandr 10 år siden
Hello, maybe this video will help:

0
Fast

Не работает расширение

Vovka Golish 10 år siden • opdateret af Aleksandr 10 år siden • 2
Не работает расширение везде в контакте (Firefox 37.0.1, SaveFrom.net ver. 4.90)
Извините, я написал что при включённом английском языке не работает, я ошибся, оно со всеми перестало работать, не знаю почему :С
Svar
Aleksandr 10 år siden
Здравствуйте, попробуйте выключить и включить расширение, если не поможет переустановите расширение прежде удалив прежний.
Перед тем как это случилось у вас не было ни каких неприятностей с компьютером или браузером?
0
Fast

bug fix extension in chrome browser and firefox extension

Muhammad Syaefulamin 10 år siden • opdateret af Aleksandr 9 år siden • 5

bug fix extension in chrome browser and firefox extension

Svar
Aleksandr 9 år siden
Hello, give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Ikke en bug

I cant download From a website (Link:http://www.cartoonarabi.com/watch.php?vid=43ac2e064)

Guest User 10 år siden • opdateret af Aleksandr 10 år siden • 2
Browser: mozilla firefox Version:Mozilla Firefox, Firefox Mobile (version 24.0 and later) Link:http://www.cartoonarabi./watch.php?vid=43ac2e064
Svar
Aleksandr 10 år siden
Hello, this site is not in the list of supported resources, with a list can be found here: http://en.savefrom.net



Kundesupport af UserEcho