Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Fast

The website says "Download Audio MP4" but that doesn't exits.

Sergio Manuel Frias 8 år siden opdateret af Aleksandr 8 år siden 2

It should say "m4a". Please, correct this because I'm teaching older people how to download audio files from your site. But, I don't want to teach them something wrong.

It's been like this for a very long time. :(

Svar
Aleksandr 8 år siden

Hello, send screenshots of the error.

0
Besvaret

Doesn't have a button hovering over the video before clicking it to watch it

nilelayla 8 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden

Hello, Please, give us some more details regarding the program and why you can not download (screenshots are welcome).

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Besvaret

Be Honest

Edith Keller-Purisima 8 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden

Hello, please give us more details.

0
Besvaret

FACEBOOK NOT RUNNING RIGHT AND GAMES STOP WHEN YOU try to play

Billy Mitchell 8 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden

Hello, please give us more details.

0
Besvaret

Safari Version 10.1 / SaveFrom.net 7.25 /

maublumen 8 år siden opdateret af Aleksandr 8 år siden 2

Every time I open my browser it popup a new window confirming that the extension was successfully installed. This is quite annoying to say the truth!

Svar
Aleksandr 8 år siden

Hello, look in the browser settings for your home page.

Clean the cache and cookies in your browser.

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Besvaret

add support for vidio.com

Muhammad Anwari Ramadhan 8 år siden opdateret af Aleksandr 8 år siden 2

please add support download videos for vidio.com

the example links: https://www.vidio.com/watch/663925-legend-of-zelda-breath-of-the-wild-1-awal-dari-segalanya-d?channel_id=8245237

thanks before. :)

Svar
Aleksandr 8 år siden

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

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Besvaret

unable to download mp3

pvnmessi 8 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden

Hello, In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download

both HD and MP3 from YouTube: http://videodownloader.ummy.net

0
Fast

Still not asking where to save files!

Chantelle 8 år siden opdateret af Aleksandr 8 år siden 4

Firefox 52.02



Helper Version 7.25



I had this issue before where the Helper automatically downloads to the default browser folder "Downloads" despite that the option has been switched to "Always ask me where to save files". I was informed to install the latest version of the Helper, which I did, and this seemed to have helped for a few days. However, now the issue has come up again, specifically with soundtracks on Soundcloud. Please look into this issue and fix it, or please just point me in the right direction if I missed something?

Svar
Aleksandr 8 år siden

Hello, in the extension settings, check the box "Always prompt for saving files".

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Besvaret

No descargar archivos mp3

Jose Garcia 8 år siden opdateret af Aleksandr 8 år siden 2

Hola, el addon no descarga archivos mp3,

Svar
Aleksandr 8 år siden

Hello, In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download

both HD and MP3 from YouTube: http://videodownloader.ummy.net

0
Besvaret

як скачать из сайта музику

dima20042011 8 år siden opdateret af Aleksandr 8 år siden 2
Svar
Aleksandr 8 år siden

Здравствуйте, как название сайта с которого вы хотите скачать mp3?

Kundesupport af UserEcho