Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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Under vurdering

not working on vevo videos

shobhitbbbr 7 år siden opdateret af Aleksandr 7 år siden 1
Svar
Aleksandr 7 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

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Under vurdering

video indirdikden sonra videoplayback yaziyo ne yapiyim videonun kendi ismi yazilsin

Agabala Oyunda 7 år siden opdateret af Aleksandr 7 år siden 1
Svar
Aleksandr 7 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

In what capacity do you download?

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Under vurdering

Not working on Facebook

Roadrunner 7 år siden opdateret af Aleksandr 7 år siden 2
Svar
Aleksandr 7 år siden

Hello, Reinstall the extension after an older version is uninstalled. The current version is 7.58:

http://download.sf-helper.com/mozilla/helper_last.html

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Under vurdering

Now getting error message "The download link not found" on Facebook videos

RSF bewildered 7 år siden opdateret af Aleksandr 7 år siden 1

Trying to download videos from a private facebook community that I am an admin on.  We didn't change permissions. Suggestions?

Svar
Aleksandr 7 år siden

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

Svar
Aleksandr 7 år siden

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

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Under vurdering

why everytime i want to download a video, i should watch the playback? and when i finished watch the playback, i cant find any download button.

selmaintanoktapristia 7 år siden opdateret af Aleksandr 7 år siden 1

this is the link

Youtube video


i can't find any download button. even when i finished watch the playback. i need it rn
Svar
Aleksandr 7 år siden

Hello, after showing the playback, click on the video with the right button and save as.

Svar
Aleksandr 7 år siden

Hello, Could you please send a few links you can't download. We will check it out.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

For the better understanding it'll be great to see a screenshot with the error.

Svar
Aleksandr 7 år siden

Hello, unfortunately we can not influence this, downloading is done directly from Youtube.
It is the site Youtube gives with this name.

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Under vurdering

https://www.facebook.com/100017679789761/videos/188974965035162/

Mohan Satakopan 7 år siden opdateret af Aleksandr 7 år siden 1
Svar
Aleksandr 7 år siden

Hello, the video on the link is not available, we can not verify it.

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Under vurdering

Problema al instalar

Nelinho Capcha 7 år siden opdateret af Aleksandr 7 år siden 1

disculpe pero tengo un problema, al querer instalar, me sale error po sino cerrar el navegador para instalar, pero cuando lo hago no lo instala y se cierra solo, una mano porfavor lo mas pronto

Svar
Aleksandr 7 år siden

Hola, para una ayuda más efectiva, necesitamos la siguiente información.
Por favor copie y envíe la información indicada aquí: http://es.savefrom.net/user.php?info=1

Kundesupport af UserEcho