Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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Under vurdering

Microsoft Edge Chromium based

maximkondratiev 6 år siden opdateret af Aleksandr 6 år siden 1

Hello. Develop for Microsoft Edge Chromium based

Svar
Aleksandr 6 år siden

Hello, we will consider your idea.

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Under vurdering

i am not able to download videos from youtube . Every time it shows 0 bites.

jasvirsinghdahiya79 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could
you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

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Under vurdering

New design of your website is $I-IiT bring back the old format, else you will loose people.

Bozon 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, can you send a screenshot of the new design?

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Ikke en bug

Pictures can't be downloaded at FLICKR

M S. 6 år siden opdateret af Aleksandr 6 år siden 2

The pictures can't be downloaded at Flickr

Svar
Aleksandr 6 år siden

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

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Under vurdering

I can't download video in dailymotion

Salsa Bila 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

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Under vurdering

videoplayback.txt file error # while click to the download button - - Please help !!!!!!

ibrahim shaikh 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could
you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under vurdering

Why does it say doesn't download???

Khadija Diallo Sarr 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, please, send us more details regarding the problem.

Svar
Aleksandr 6 år siden

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

0
Under vurdering

How to unistall Savefrom.net Helper

tonydream 6 år siden opdateret af Aleksandr 6 år siden 1

Hi, i'm trying to unistall Savefrom.net Helper from my browser but looks like impossible. I tried to reset my browser but once opened the extension still there. I just download the extension here -->http://sf-helper.net/setup/SFHelper-Setup.exe?vid=388&uid=a83ad90e3187bc26&t=1559563624. I'm using Mozilla Firefox 67.0 and when i go into the panel of the extension i just can activated. For now it's not active and blocked but i want to remove it. I'm using Windows 10. Can you help me to remove it? Thanks

Image 4433

Svar
Aleksandr 6 år siden

Hello, click the Windows Start button. The Start menu opens.

In the search field, at the bottom of the Start menu, type:% APPDATA% \ Mozilla \ Firefox \ Profiles \

Open the profile folder.

Close the browser before deleting files.

Delete in the extensions folder, delete helper-sig@savefrom.net

Also delete in the folder browser-extension-data remove helper-sig@savefrom.net

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Under vurdering

Gak bisa download video dailymotion:(

Kiara Yaka 6 år siden opdateret af Aleksandr 6 år siden 1
Svar
Aleksandr 6 år siden

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

Kundesupport af UserEcho