Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
Svar
Aleksandr 5 år siden

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome

Svar
Aleksandr 5 år siden

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome

0
Under vurdering

Download mp3 from Vk doesn't work

garco 5 år siden • opdateret af Aleksandr 5 år siden • 1

always "unable to get the file size"
Chrome 

Version of Savefrom 8.64.2

Svar
Aleksandr 5 år siden

Hello, we know about the problem, our developers find out what is the cause of the error.

0
Under vurdering

audio doesn't work on vk for download

nickyscarfo 5 år siden • opdateret af Aleksandr 5 år siden • 3

even says unavaible to get file size

Svar
Aleksandr 5 år siden

Hello, we know about the problem, our developers find out what is the cause of the error.

0
Under vurdering

VK Download goes down again :(

Chuck Norris 5 år siden • opdateret af Aleksandr 5 år siden • 1

The same error arises from a Russian speaking a phrase. 

Svar
Aleksandr 5 år siden

Hello, we know about the problem, our developers find out what is the cause of the error.

0
Under vurdering

I do not trust you

rob knol 5 år siden • opdateret af Aleksandr 5 år siden • 1

Why do you want to manage my downloads and all the websites I visite?
I almost installed your software.

Svar
Aleksandr 5 år siden

Hello, please, send us more details regarding the problem.

0
Under vurdering

Can't download on vk. January 2020. "Can't obtain size of file"

mitchellribas 5 år siden • opdateret af Aleksandr 5 år siden • 1 
"Could not get file size. Please try again later" 
I always get this error on Vk.com when trying to download audio file. 
Using Mac Os X 10.11.6 Google Chrome: Version 79.0.3945.117 (Official Build) (64-bit)
Please try and fix this thanks :D
Svar
Aleksandr 5 år siden

Hello, we know about the problem, our developers find out what is the cause of the error.

0
Under vurdering

vidio yuklenmir

Sexavet Guliyev 5 år siden • opdateret af Aleksandr 5 år siden • 1
Svar
Aleksandr 5 år siden

Hello, please give us more details.

0
Under vurdering

Nombres de las descargas como "mp4."

SemacoR 5 år siden • opdateret af Aleksandr 5 år siden • 1

Al descargar de la lista de "Ver Más Tarde" todos las descargas se llaman "mp4(...)." Todas con el mismo nonbre. Creo que ocurre desde la última actualización 8.61

Browser: Opera-Webkit 650 Windows

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.108 Safari/537.36 OPR/65.0.3467.78

Extension: opera-chromium 8.61

Svar
Aleksandr 5 år siden

Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.

0
Under vurdering

Drop down menu isn't loading (opera gx extensions)

maxpayen4 5 år siden • opdateret 5 år siden • 4

Image 5770

Svar
Aleksandr 5 år siden

Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.
The current version should be 8.64



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