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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Fòrum: Savefrom(EN)
0
Respost

poque se alento mi computadora al instalar save from

Victor Moreno Gomez fa 10 anys • updated by Aleksandr fa 10 anys • 3
Answer
Aleksandr fa 10 anys

Hello, please give us more details.

0
Respost

why i can not download 720@ from youtube

Mutant Mizan fa 10 anys • updated by Aleksandr fa 10 anys • 2
Answer
Aleksandr fa 10 anys

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Fixed

why lately can not download the video here?

Afra Syarifah fa 10 anys • updated by Aleksandr fa 10 anys • 2

why lately can not download the video here? the connection is not secure and the video link already entered can not be loaded. I think mozilla firefox wrong but if I wear google chorme turned out just the same.

Answer
Aleksandr fa 10 anys

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Please, send to me a link to a file that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Fixed

NÃO ESTOU CONSEGUINDO BAIXAR OS VÍDEOS,APARECE VÍDEO NÃO ENCONTRADO.

Ana Claudia Menezes fa 10 anys • updated by Aleksandr fa 10 anys • 2
Answer
Aleksandr fa 10 anys

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Respost

i am not able to download the video from the youtuibe with your extension of save from net.

Bhavesh Nanhe fa 10 anys • updated by Aleksandr fa 10 anys • 2

I am not able to download the video from the youtuibe with your extension of save from net. Even when I have downloaded its extension and added to chrome.Help me.

Answer
Aleksandr fa 10 anys

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Respost

When I want to view the video by pressing play, it says unable to find video.

Amari Bagley fa 10 anys • updated by Aleksandr fa 10 anys • 2
Answer
Aleksandr fa 10 anys

Hello, please give us more details.

0
Respost

can not get speaker to unmute

Karen May fa 10 anys • updated by Aleksandr fa 10 anys • 2

on the down loaded video the speaker will not UN-mute



Answer
Aleksandr fa 10 anys

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

In what capacity do you download a video?

0
Respost

no me salen todas las calidades

Ismael Yadi fa 10 anys • updated by Aleksandr fa 10 anys • 2

ni 720 p

n 240

Answer
Aleksandr fa 10 anys

Hello, please give us more details.

0
Respost

I cannot download video.

Ehtisham Ul Haq fa 10 anys • updated by Aleksandr fa 10 anys • 2

It says Forbidden. Link of Video is

Youtube video


Answer
Aleksandr fa 10 anys

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

You are on the Youtube website is able to watch video?

0
Fixed

download error "No link were found"

mahesh munda fa 10 anys • updated by Aleksandr fa 10 anys • 2

when i prees button to download a message show "No link were found " what to do

Answer
Aleksandr fa 10 anys

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?



Customer support service by UserEcho