Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Fixed

No links were found

zgu666 fa 10 anys updated by Aleksandr fa 10 anys 6

All youtube videos show this error msg. "No links were found"

Browser: Chrome 50.0.2661.94 m

SaveFrom.net helper: 6.15.2
Answer
Aleksandr fa 10 anys

Hello. Reinstall the extension, remove the Tampermonkey extension and
Install SaveFrom.net Helper again.
How to install the extension to Google Chrome browser read here:

http://en.savefrom.net/faq.php#ext_inst_chrome

0
Respost

качает как all files а не mp3

shvartsurr fa 10 anys updated by Aleksandr fa 10 anys 2

качает как all files а не mp3

Answer
Aleksandr fa 10 anys

Здравствуйте, для более эффективной помощи мне нужна следующая информация.
Подскажите название и версии браузера, а так же версию расширения,

данную информацию можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1

Пришлите пару ссылок на файлы которые скачиваются у вас не в мр3.

Answer
Aleksandr fa 10 anys

Здравствуйте, скорее всего вы пользуетесь браузером Google Chrome.
Зайдите в настройки Tampermonkey, включите режим настройки «продвинутый»,
пункт Downloads BETA, дальше Download Mode: browser api

Перезагрузить ТМ, должно работать.

0
Respost

i cant download ,i installed safe from extension but i cant

madumali fa 10 anys updated by Aleksandr fa 10 anys 2
Answer
Aleksandr fa 10 anys

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Respost

l want to download videos any time

rockson Kipayeni fa 10 anys updated by Aleksandr fa 10 anys 2
Answer
Aleksandr fa 10 anys

Hello, please give us more details.

0
Fixed

I can't download anything from VKontacte, I click the arrow and nothing happens. I tried reloading the page, turning the extension off and on - nothing helps. It had been working fine for a few months before.

polina_lelyukh fa 10 anys updated by Aleksandr fa 10 anys 4

I can't download anything from VKontacte, I click the arrow and nothing happens. I tried reloading the page, turning the extension off and on - nothing helps. It had been working fine for a few months before.

Answer
Aleksandr fa 10 anys

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Respost

I had this download / extension before and it worked great I love the green arrow. but i had an issue with my computer and did a system recovery and now I tried downloading this helper again and I can download it but it will not open. please help

Robert Haywood fa 10 anys updated by Aleksandr fa 10 anys 4

I loved how this worked but i had to do a factory reset and add new secureity to my computer, (AVG) so now i tried to download this set up once again and It downloads but i can not open it and make it start working please help. I love to download videos

Answer
Aleksandr fa 10 anys

Hello, here are direct links to the expansion unit.


Google Chrome. First 1 then 2.
1. Install the extension Chameleon: https://chrome.google.com/webstore/detail/chameleon/dmpojjilddefgnhiicjcmhbkjgbbclob?hl=en-US

2. Install the extension Savefrom.Net: https://addons.opera.com/en/extensions/details/savefromnet-helper/?display=en

0
Fixed

Ваш сервис не работает в новой версии дизайна Вконтакте

Саня Дубовик fa 10 anys updated by Aleksandr fa 10 anys 2

Ссылка на скачивание просто не отображается. Браузеры: Сафари, Хром. Версия расширения: последняя. В старой версии контакта все работает отлично

Answer
Aleksandr fa 10 anys

Здравствуйте, для более эффективной помощи мне нужна следующая информация.

Пришлите информацию указанную здесь: http://ru.sfrom.net/user.php?info=1

0
Respost

is it illegal to use this for youtube videos

harleymartin12 fa 10 anys updated by Aleksandr fa 10 anys 2

can you get in troube for using this to download youtube videos

Answer
Aleksandr fa 10 anys
0
Fixed

Savefrom stops working when scanning images of a long VK page

Spede fa 10 anys updated by Aleksandr fa 10 anys 8

When I try to scan this page: http://vk.com/wall-63130299?offset=0&own=1 for pictures (note: if you keep scrolling down, more pics appear, so I scrolled for a very long time), the Chrome extension starts scanning but then stalls at roughly 1300 out of 10000 pics.


Note 1: both Chrome and Savefrom are up to date (tried with both 6.15.2 and 6.16.2), my disk isn't full, and I also tried to clear the cache.


Note 2: I only scan the page in order to get links, I am not trying to download the pictures directly.

Answer
Aleksandr fa 10 anys

Hello. Extension download photos or not?

Send a link to the photo album, we'll check.