Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Fòrum: Savefrom(EN)
0
Fixed

I can't download from instagram.Why?

Sasha Tumak fa 9 anys • updated by Aleksandr fa 9 anys • 2
Answer
Aleksandr fa 9 anys

Hello,
Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

0
Fixed

I can't download from instagram

aboelsiz fa 9 anys • updated by Aleksandr fa 9 anys • 2
Answer
Aleksandr fa 9 anys

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

0
Fixed

Instagram download button not appearing

alex_mtx59 fa 9 anys • updated by Aleksandr fa 9 anys • 2
Answer
Aleksandr fa 9 anys

Hello,
Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

0
Respost

mengapa tidak bisa di gunakan

Cendrawasih Ayu fa 9 anys • updated by Aleksandr fa 9 anys • 2

mengapa tidak bisa di gunakan lagi? selalu terjadi kesalahan

Browser: Chrome 50.0.2661 Windows 7 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.102 Safari/537.36

Answer
Aleksandr fa 9 anys

Hello, the information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

Answer
Aleksandr fa 9 anys

Здравствуйте, спасибо что обратились в поддержку Savefrom.Net
Наша помощь будет более эффективной если вы предоставите нам информацию
о вашем браузере и расширении.
Узнать информацию вы можете пройдя по ссылке: http://ru.savefrom.net/user.php?info=1

Так же если это возможно пришлите пару ссылок на файлы которые не можете скачать.

0
Fixed

не скачує музику з вконтакте

Орест fa 9 anys • updated by Aleksandr fa 9 anys • 2
Answer
Aleksandr fa 9 anys

Здравствуйте, для более эффективной помощи мне нужна следующая информация.
Подскажите название и версии браузера, а так же версию расширения,

данную информацию можно узнать пройдя по ссылке: http://ru.savefrom.net/user.php?info=1

0
Respost

No descarga de Google +

luzelisaleva fa 9 anys • updated by Aleksandr fa 9 anys • 2

No descarga videos de google +

Answer
Aleksandr fa 9 anys

Hello, this site is not on the list of supported resources.

The full list can be found here: http://en.savefrom.net

0
Respost

Latest update fail! Wont download anything!!! Please fix this!

msheske19 fa 9 anys • updated by Aleksandr fa 9 anys • 2
Answer
Aleksandr fa 9 anys

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Respost

Soundcloud Album Art

Captain Price fa 9 anys • updated by Aleksandr fa 9 anys • 2

I want the extension to download the album art (with the song and attach them) which belong to the songs in soundcloud. Is it possible. I think it would be a good feature. Its nice to see a pic in the phone which relates the music. Otherwise you guys rock. Amazing extension.

Answer
Aleksandr fa 9 anys

Hello, no, you can not download the cover extension.

0
Respost

Google no responde. Quieres reiniciarlo? pero si sigue funcionando

andressanchezjose as fa 9 anys • updated by Aleksandr fa 9 anys • 2

a cada rato me dice si quiero reiniciarlo

Answer
Aleksandr fa 9 anys

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1



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