Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Fòrum: Savefrom(EN)
0
Fixed

redirect to google

currie_arthur fa 8 anys • updated by Aleksandr fa 8 anys • 2

windows 10 Mozilla Firefox 49.0.2
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0
Extension: ff-sf 6.75

Trying to download Hang On Sloopy ~

Youtube video

and get redirected here when I click the download button:

https://r2---sn-hjnoxu-txbe.googlevideo.com/videoplayback?mm=31&ip=72.172.113.241&mn=sn-hjnoxu-txbe&sparams=clen%2Cdur%2Cei%2Cgcr%2Cgir%2Cid%2Cinitcwndbps%2Cip%2Cipbits%2Citag%2Clmt%2Cmime%2Cmm%2Cmn%2Cms%2Cmv%2Cpl%2Cratebypass%2Crequiressl%2Csource%2Cupn%...
This happens on some but not all YouTube videos. Thanks for any help you can offer.

Answer
Aleksandr fa 8 anys

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

0
Respost

dice q no se encuentra enlacees

rainiecl95 fa 8 anys • updated by Aleksandr fa 8 anys • 2
Answer
Aleksandr fa 8 anys

Hello, please give us more details.

0
Fixed

https://www.youtube.com/watch?v=65efkgzoA0s cannot download

TheRunner75 fa 8 anys • updated by Aleksandr fa 8 anys • 2

This is a Beach Boys song "Heroes & Villains" apparently posted by a regular user (not Vevo, Warner or Rhino or other official channel). The video can't download. It opens a new window and restart the song playing instead of downloading it when I click on the download button.

Answer
Aleksandr fa 8 anys

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

0
Fixed

Jota-Jota Giraldo

jose1974 g fa 8 anys • updated by Aleksandr fa 8 anys • 2

No se han encontrado enlaces

en

vk

Answer
Aleksandr fa 8 anys

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

0
Respost

No bale descargar nada llega asta el 30% 50% y se pierde la descarga sin aviso previo

Kevin fa 8 anys • updated by Aleksandr fa 8 anys • 2
Answer
Aleksandr fa 8 anys

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Fixed

I can't insert links from Samsung browser

ferdinandschober20 fa 8 anys • updated by Aleksandr fa 8 anys • 2

When trying to paste links in the Samsung mobile Browser it won't work

I need to go to the clipboand and select the copied link

Answer
Aleksandr fa 8 anys

Hello, There are two ways to install the extension onto Android.
1. Install mobile Mozilla Firefox: https://play.google.com/store/apps/details?id=org.mozilla.firefox
Then install the SaveFrom.net helper extension from our website: http://en.savefrom.net
2. Install mobile browser Yandex Browser: https://play.google.com/store/apps/details?id=com.yandex.browser.alpha
Then the SaveFrom.net Helper extension from the Opera Store:
https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en
What's more, there is the application for Android to download videos from YouTube:

http://sf-apps.com/android/SaveFromNet.apk

0
Respost

Failed - Forbidden error when downloading YouTube videos

videografias fa 8 anys • updated by Aleksandr fa 8 anys • 7

Failed - Forbidden error when downloading YouTube videos

Browser: Firefox 49.0 Windows 7
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:49.0) Gecko/20100101 Firefox/49.0
Extension: ff-sf 6.70

Answer
Aleksandr fa 8 anys

Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.75:

http://en.savefrom.net/user.php#helper_install

0
Respost

Es posible editar el enlace para la descarga del archivo y como puedo editar el nombre del archivo antes de descargar

will fa 8 anys • updated by Aleksandr fa 8 anys • 2

Es importante poder editar con que nombre el archivo sera descargado e indicar en que direccion se almacenara

Answer
Aleksandr fa 8 anys

Hello, download takes place directly by the browser.

Folder for download, you can change the browser settings.

File name can not be changed before downloading.

0
Fixed

no se puede desacargar videos de la pagina daylimotion.

rommel2729 fa 8 anys • updated by Aleksandr fa 8 anys • 2

solo me dejo bajar 4 videos y ahora me sale enlace no encontrado con chrome y firefox,ya actualiose y nada.

Answer
Aleksandr fa 8 anys

Hello, We need some more details to be able to solve this issue.
Can you please send the information about your browser and current extension.
It all can be found here: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Respost

It doesn't work. Simple as that.

mdc fa 8 anys • updated by Aleksandr fa 8 anys • 2

It doesn't work at all.

Answer
Aleksandr fa 8 anys

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?



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