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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Fixed

The website says "Download Audio MP4" but that doesn't exits.

Sergio Manuel Frias fa 8 anys updated by Aleksandr fa 8 anys 2

It should say "m4a". Please, correct this because I'm teaching older people how to download audio files from your site. But, I don't want to teach them something wrong.

It's been like this for a very long time. :(

Answer
Aleksandr fa 8 anys

Hello, send screenshots of the error.

0
Respost

Doesn't have a button hovering over the video before clicking it to watch it

nilelayla fa 8 anys updated by Aleksandr fa 8 anys 2
Answer
Aleksandr fa 8 anys

Hello, Please, give us some more details regarding the program and why you can not download (screenshots are welcome).

0
Respost

Be Honest

Edith Keller-Purisima fa 8 anys updated by Aleksandr fa 8 anys 2
Answer
Aleksandr fa 8 anys

Hello, please give us more details.

0
Respost

FACEBOOK NOT RUNNING RIGHT AND GAMES STOP WHEN YOU try to play

Billy Mitchell fa 8 anys updated by Aleksandr fa 8 anys 2
Answer
Aleksandr fa 8 anys

Hello, please give us more details.

0
Respost

Safari Version 10.1 / SaveFrom.net 7.25 /

maublumen fa 8 anys updated by Aleksandr fa 8 anys 2

Every time I open my browser it popup a new window confirming that the extension was successfully installed. This is quite annoying to say the truth!

Answer
Aleksandr fa 8 anys

Hello, look in the browser settings for your home page.

Clean the cache and cookies in your browser.

0
Respost

add support for vidio.com

Muhammad Anwari Ramadhan fa 8 anys updated by Aleksandr fa 8 anys 2

please add support download videos for vidio.com

the example links: https://www.vidio.com/watch/663925-legend-of-zelda-breath-of-the-wild-1-awal-dari-segalanya-d?channel_id=8245237

thanks before. :)

Answer
Aleksandr fa 8 anys

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Respost

unable to download mp3

pvnmessi fa 8 anys updated by Aleksandr fa 8 anys 2
Answer
Aleksandr fa 8 anys

Hello, In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download

both HD and MP3 from YouTube: http://videodownloader.ummy.net

0
Fixed

Still not asking where to save files!

Chantelle fa 8 anys updated by Aleksandr fa 8 anys 4

Firefox 52.02



Helper Version 7.25



I had this issue before where the Helper automatically downloads to the default browser folder "Downloads" despite that the option has been switched to "Always ask me where to save files". I was informed to install the latest version of the Helper, which I did, and this seemed to have helped for a few days. However, now the issue has come up again, specifically with soundtracks on Soundcloud. Please look into this issue and fix it, or please just point me in the right direction if I missed something?

Answer
Aleksandr fa 8 anys

Hello, in the extension settings, check the box "Always prompt for saving files".

0
Respost

No descargar archivos mp3

Jose Garcia fa 8 anys updated by Aleksandr fa 8 anys 2

Hola, el addon no descarga archivos mp3,

Answer
Aleksandr fa 8 anys

Hello, In order to download MP3 from YouTube you need to instal our Ummy Video Downloader. This useful tool will help you download

both HD and MP3 from YouTube: http://videodownloader.ummy.net

0
Respost

як скачать из сайта музику

dima20042011 fa 8 anys updated by Aleksandr fa 8 anys 2
Answer
Aleksandr fa 8 anys

Здравствуйте, как название сайта с которого вы хотите скачать mp3?