Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Fòrum: Savefrom(EN)
0
Under review

How to remove safefrom.net?

moortjejojo fa 6 anys • updated by Aleksandr fa 6 anys • 1
Answer
Aleksandr fa 6 anys

Hello, from which browser?

Answer
Aleksandr fa 6 anys

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Under review

I have not download starmaker record

Shanu A fa 6 anys • updated by Aleksandr fa 6 anys • 1
Answer
Aleksandr fa 6 anys

Hello, please, send us more details regarding the problem.

0
Under review

Downloaded video titles are too short/get cut off

tigerking88 fa 6 anys • updated by Aleksandr fa 6 anys • 1

Sometimes the video titles I'm downloading off YouTube will have long titles that I want to preserve, however this downloader will often cut my titles short with a .. at the end instead of keeping the whole thing.

Answer
Aleksandr fa 6 anys

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Send some links to the files you are downloading.

0
Under review

Browser: Yandex 194 Windows User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.86 YaBrowser/19.4.0.1825 (beta) Yowser/2.5 Safari/537.36 Extension: yabrowser-sf 8.20

whitewolfe05 fa 6 anys • actualitzat fa 6 anys • 5

The Download Button doesn`t functioned. "Fehler beim Bestimmen des Download Formates"

Answer
Aleksandr fa 6 anys

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

0
Respost

Why dailymotion download is so laggy??????

diamondmode fa 6 anys • updated by Aleksandr fa 6 anys • 2

the lag was pretty much worse from 400kbps to 0bps. can you fix this problem?

Answer
Aleksandr fa 6 anys

Hello, we do not affect the download speed.

0
Respost

How to erase the addres that we have download

Erondy fa 6 anys • updated by Aleksandr fa 6 anys • 11

How to erase the addres we have downloaded?

Answer
Aleksandr fa 6 anys

Hello, please give us more details.

0
Under review

How to Facebook video download?

emran170491 fa 6 anys • updated by Aleksandr fa 6 anys • 1
Answer
Aleksandr fa 6 anys

Hello, install the Savefrom.Net extension, after installation on each video there will be a download 

button: https://en.savefrom.net/

0
Under review

didn't download directly just downloaded and opened new web browser page

www ayla de fa 6 anys • updated by Aleksandr fa 6 anys • 1
Answer
Aleksandr fa 6 anys

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

0
Respost

please make the option of 3gp video file. we really need it.

srimahalakshmi 849 fa 6 anys • updated by Aleksandr fa 6 anys • 2
Answer
Aleksandr fa 6 anys

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.



Customer support service by UserEcho