Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Fòrum: Savefrom(EN)
0
Under review

I used a different email to log in and my subscription wont work. :(

hello fa 6 anys • updated by Aleksandr fa 6 anys • 1
Answer
Aleksandr fa 6 anys

Hello, please give us more details.

0
Under review

keine links gefunden, immer wieder, warum?

bertholdgerr fa 6 anys • updated by Aleksandr fa 6 anys • 1
Answer
Aleksandr fa 6 anys

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome
Mozilla Firefox Browser - extension fixed version 8.64
Reinstall from this link: https://addons.mozilla.org/firefox/addon/savefromnet-helper/
For browser Opera and Yandex - extension fixed version 8.64
Reinstall from this link: https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en

Answer
Aleksandr fa 6 anys

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome

Answer
Aleksandr fa 6 anys

Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome

0
Under review

Download mp3 from Vk doesn't work

garco fa 6 anys • updated by Aleksandr fa 6 anys • 1

always "unable to get the file size"
Chrome 

Version of Savefrom 8.64.2

Answer
Aleksandr fa 6 anys

Hello, we know about the problem, our developers find out what is the cause of the error.

0
Under review

audio doesn't work on vk for download

nickyscarfo fa 6 anys • updated by Aleksandr fa 6 anys • 3

even says unavaible to get file size

Answer
Aleksandr fa 6 anys

Hello, we know about the problem, our developers find out what is the cause of the error.

0
Under review

VK Download goes down again :(

Chuck Norris fa 6 anys • updated by Aleksandr fa 6 anys • 1

The same error arises from a Russian speaking a phrase. 

Answer
Aleksandr fa 6 anys

Hello, we know about the problem, our developers find out what is the cause of the error.

0
Under review

I do not trust you

rob knol fa 6 anys • updated by Aleksandr fa 6 anys • 1

Why do you want to manage my downloads and all the websites I visite?
I almost installed your software.

Answer
Aleksandr fa 6 anys

Hello, please, send us more details regarding the problem.

0
Under review

Can't download on vk. January 2020. "Can't obtain size of file"

mitchellribas fa 6 anys • updated by Aleksandr fa 6 anys • 1 
"Could not get file size. Please try again later" 
I always get this error on Vk.com when trying to download audio file. 
Using Mac Os X 10.11.6 Google Chrome: Version 79.0.3945.117 (Official Build) (64-bit)
Please try and fix this thanks :D
Answer
Aleksandr fa 6 anys

Hello, we know about the problem, our developers find out what is the cause of the error.

0
Under review

vidio yuklenmir

Sexavet Guliyev fa 6 anys • updated by Aleksandr fa 6 anys • 1
Answer
Aleksandr fa 6 anys

Hello, please give us more details.



Customer support service by UserEcho