Savefrom(EN) / SaveFrom.net

Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Or leave us a private message

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Declined

Need download from VIDIO.COM http://www.vidio.com/

9 years ago • updated by 8 years ago • 2

Need download Video from VIDIO.COM http://www.vidio.com/

Please update !!! Thank you,,,,,

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Answer

8 years ago

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

Fixed

cant download youtube with the button: Browser: Firefox 40.0 Windows 7,User Agent: Mozilla/5.0 (Windows NT 6.1; rv:40.0) Gecko/20100101 Firefox/40.0

8 years ago • updated by 8 years ago • 2

Browser: Firefox 40.0 Windows 7,User Agent: Mozilla/5.0 (Windows NT 6.1; rv:40.0) Gecko/20100101 Firefox/40.0,Extension: ff-sf 5.63 :

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Answer

8 years ago

Hello, refresh the browser version of the current 42.

Reinstall the expansion of the current software version 5.70:

https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1448968893678

Fixed

i can't download now from you tube

8 years ago • updated by 8 years ago • 2

i can't download now from you tube

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Answer

8 years ago

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Please, send to me a link to a video that will not be downloaded.

Not a bug

offers4u keep loading when using tampmonky get add on ebay

9 years ago • updated by 8 years ago • 8

after installi tampmonbky i get the virvs offers4u whn i disable it the offers4u gos away you are letting a viruse hijack your sofwiere please fix as i love your program

Vote

Answer

8 years ago

Hello. Did I understand you correctly?
After installing Tampermonkey you have a virus?

Not a bug

why there is no cc subtitles button for me to download

9 years ago • updated by 9 years ago • 4

i hope you can fix this problem. i can't find another websites that can download cc subtitles. please fix it. thank you

Vote

Answer

9 years ago

Hi, you can download subtitles via our website: http://ru.savefrom.net

Fixed

I can not download most videos from youtube.

8 years ago • updated by 8 years ago • 2

Vote

Answer

8 years ago

Здравствуйте, спасибо что обратились в поддержку Savefrom.Net
Наша помощь будет более эфективной если вы предоставите нам информацию
о вашем браузере и расширении.
Узнать информацию вы можете пройдя по ссылке: http://ru.savefrom.net/user.php?info=1

Так же если это возможно пришлите пару ссылок на файлы которые не можете скачать.

Answered

Extended file information?

10 years ago • updated by 9 years ago • 2

I'm using SaveFrom extension for Opera 12 for a long time and also recently for Opera Next [I got both Operas instaled].

My question is why there's no more extended file information like before?
All I get now is file size.

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