Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
+1
Answered

can't download video from youtube please help thanks

Ðon Ðon 8 years ago • updated by Aleksandr 8 years ago • 2

Sorry, can't download some video from youtube please help thanks

Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

Please, send to me a link to a video that will not be downloaded.

+1
Fixed

Unable to donwload from soundcloud.com

Johannes Etzel 10 years ago • updated by Aleksandr 9 years ago • 4
I cannot download from soundcloud.com since yesterday. Google Chrome says: "Missing file"
Answer
Aleksandr 9 years ago
hello.give the links that you couldn't download.
what is your browser?name & version?
what is the version of SaveFrom.net helper?
you can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
+1
Declined

Please, make available the extension for JPopsuki website. I really need some videos in this site.

Jean Naves Maiolini 9 years ago • updated by Aleksandr 9 years ago • 2
I use a lot this site: http://www.jpopsuki.tv/ , and I would love if you could make available the extension for this website too. :)
Answer
Aleksandr 9 years ago
Hi, if your idea will support users, it will be implemented.
+1
Answered

Мак ОС, не могу удалииииить расширениее!!!!!!!!!

Азат Ахматов 9 years ago • updated by Aleksandr 9 years ago • 3
на Мак ОС, не могу удалииииить расширениее!!!!!!!!!
Сафари стал грузиться нереально, нужно срочно удалить расширение, а не могу найти как (((((
Answer
Aleksandr 9 years ago
Здравствуйте, как удалить расширение с Safari посмотрите здесь:

+1
Not a bug

Getting message "The Download link not found"

Rajya Lakshmi 9 years ago • updated by Aleksandr 8 years ago • 2

Getting message "The Download link not found" when trying to download from the url "http://videos.cinevedika.com/Mahabharatham-Episode-86-Part1_video_20141027-1466605.html#.VJlSTF4AM" This is happening from dec 22 2014

Answer
Aleksandr 8 years ago
Hello, this site is not in the list of supported resources, a list can be found here: http://en.savefrom.net
+1
Fixed

I cant download like I used to

Satriyo hernawan 8 years ago • updated by Aleksandr 8 years ago • 2

I cant download, the file cant get the file size

Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser
and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a file that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

+1
Fixed

hello today i cant down load videos from you tube

negar shafipour 8 years ago • updated by Aleksandr 8 years ago • 3

today i want to dl some video from you tube and i cant do it. my browser and my helper softwares was update.

here is a link that i want to down load

Youtube video

Answer
Aleksandr 8 years ago

Hi. We'll try to fix it ASAP.

+1
Thanks

donations

phillipbeynon 9 years ago • updated by Aleksandr 9 years ago • 2
I give donations each year and I would like a paypal link on your site to accept them
Answer
Aleksandr 9 years ago
Hello. There is no donation needed — your "Thank you" is quite enough.
+1
Thanks

you guys are the best. we'l never forget this web site never ever. keep the good work. you always have our wishes! never quit this site. we'l use this site until we use the internet. Just thanks a lot

praneeth madushan 11 years ago • updated by MiXinG v k 6 years ago • 2
you guys are the best. we'l never forget this web site never ever. keep the good work. you always have our wishes! never quit this site. we'l use this site until we use the internet. Just thanks a lot
+1
Declined

Download all VK photo albums; one album - one folder

Yury Potapov 9 years ago • updated by Aleksandr 8 years ago • 2

Currently SaveFrom plugin downloads everything to one folder, mixing all the content.
When downloading few thousands of photos this leads at a confusing result :)

Answer
Aleksandr 8 years ago
Hello, we'll try to do this if the idea collects many votes.


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