Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
+32

Не скачивает с ВК ошибка что использую приложение в котором недоступны аудиозаписи ВК

Дарина Новикова 3 years ago updated by Just_name 3 years ago 2

Скачиваю уже который файл из вк, ругается что использую приложение в котором недоступны аудиозаписи ВК. Используйте оригинальное приложение. А когда скачиваешь картинка такого мерзкого мемасика в папке

+32
Under review

download savefrom.net for fire fox

mumtaha cti 5 years ago updated by ahmad mussopa 2 years ago 3
+29
Fixed

Why i can't download 1080p videos from youtube

Rabi Thakur 10 years ago updated by Aleksandr 9 years ago 4
LINK http://www.youtube.com/watch?v=NlmezywdxPI


I am using firefox 26.0


Answer
Aleksandr 9 years ago

There are some changes on YouTube.com now. That's why some formats for downloading are not displayed. We apologize for inconvenience

+27

it stopped workin on instagram need help?

mirusama2468 4 years ago updated by marlonaldebaran92 4 years ago 1
+27
Fixed

i cant dowmload videos form facebook

Juan Pintos 8 years ago updated by Aleksandr 8 years ago 8

my problem is: every time i try to download a video from facebook de computer say "there ar no links"

Answer
Aleksandr 8 years ago

Hello, The issue is fixed, no worries.

You can download Facebook videos via SaveFrom.net for now: http://en.savefrom.net

If you wish to use our extension, please wait for a bit — it will be ok with the next release.

+25

Скачивает пустой файл

Дамир Гордеев 2 years ago updated by igor fish 2 years ago 13

В safari скачивает пустой файл, а в chrome файл плейлиста типо m3u и весит пару килобайт 

+25

Error: indexedDB API missing

beangka 3 years ago updated by anonymous 2 years ago 1
+25
Fixed

Not working on instagram to download images but it is working to download video files

manikanta ch 43 7 years ago updated by Aleksandr 7 years ago 2
Answer
Aleksandr 7 years ago

Hello, we are working to fix this inconvenience.
This problem will be solved in the new release.
Thank you for using Savefrom.Net!

+24
Fixed

what has happened to this downloader, it used to be good now it is useless, people always try to make things better but just make it worse, why not just leave it when it is working?

iwm branch 6 years ago updated by Aleksandr 6 years ago 8

i can't now download on youtube or dailymotion, on youtube all i get is a red "i" in a circle when i click on the green download button where it says 720p, 360p etc. i had the downloder installed, but deleted it when it stopped working, now it won't reinstall, i am using firefox version 56.0, i really don't know what has been done to this downloader but it has become useless, it used to be amazing

Answer
Aleksandr 6 years ago

Hello, in order to help you better please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1