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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

))-: waveform doesn't work on safari 11.1.1 with helper_last.safariextz 7.82....

Aric 6 ár síðan • updated by Aleksandr 6 ár síðan • 1


Hi there...
 

waveform doesn't work on safari 11.1.1 with helper_last.safariextz 7.82

Please let me know, when this Bug is fixed, thanx!!!

Answer
Aleksandr 6 ár síðan

Hello, what exactly does not work?
Describe more in detail.

0
Under review

Chrome Issue: It no longer works from version 68.x

YordanSoares 6 ár síðan • updated by Aleksandr 6 ár síðan • 1

Hi guys. I use SafeFrom for Chrome very often, but I noticed that isn't working since the version 68.x. I tried to fix it by myself reinstalling Chameleon and the SafeFrom Opera Add-on, but doesn't work. I took a capture from a video: 

Image 3157

The label says: "No links found" (in spanish). This is my user info:


  • Browser: Chrome 68.0.3440 Windows
  • User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36
  • Extension: chameleon 7.82
Answer
Aleksandr 6 ár síðan

Hello, reinstall the extension in the second way.

Remove Chameleon and install the Tampermonkey extension:

Install the extension here in these links.
Google Chrome. First 1 then 2.
1. Tampermonkey black: https://chrome.google.com/webstore/detail/tampermonkey/dhdgffkkebhmkfjojejmpbldmpobfkfo?hl=en
2. Savefrom.Net: https://download.sf-helper.com/chrome/helper.user.js?ts=1455972944179

0
Under review

safari 11.1.2 save from version 7.82

Chris Bieksha 6 ár síðan • updated by Aleksandr 6 ár síðan • 3

i hit the button it starts to load the download at the http bar but then just stops and freezes youtube...it doesn't freeze safari just youtube... 

Answer
Aleksandr 6 ár síðan

Hello, before downloading a video, hold down the <Alt> button and then the download button.

0
Under review

Doesn't work and seems to be an infected site!

Biana 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Answer
Aleksandr 6 ár síðan

Hello, please, send us more details regarding the problem.

Answer
Aleksandr 6 ár síðan

Hello, please send screenshots of this advertisement.

0
Under review

Won’t let me download

Michelle:) 6 ár síðan • updated by Aleksandr 6 ár síðan • 1

Everytime I insert a link and click download it takes me to the Apple Music app and it won’t let me download my videos

Please fix this :)

Answer
Aleksandr 6 ár síðan

Hello, the site is working properly, the problem of downloading from behind the Safari browser, with this we unfortunately can not do anything.
You can use another browser or the Televzr application.

0
Under review

Can't/unable to download YouTube videos, freezes/won't load

maya bod52004 6 ár síðan • updated by Aleksandr 6 ár síðan • 3

YouTube videos no longer able to be downloaded. Attempts to take you to a googlevideo page to be able to download it, but it just stays loading when you click the download button provided by the extension. Still working for other websites, like Instagram. Latest version - 7.82.

Answer
Aleksandr 6 ár síðan

Hello, tell me the name of your browser?

0
Under review

Please confirm my payment went through correctly.

Joseph Jackson 6 ár síðan • updated by Aleksandr 6 ár síðan • 1
Answer
Aleksandr 6 ár síðan

Hello, for what and where did you pay?

Answer
Aleksandr 6 ár síðan

¡Hola! Nuestra ayuda será más efectiva si copia y nos envía información sobre su navegador y de la extensión Savefrom.Net:
http://es.savefrom.net/user.php?info=1
También necesitamos algunos links que no pueda descargar (para probarlos).
Para tener mayor idea del problema, será de gran ayuda ver una captura de pantalla en donde se muestre el error.
Esperamos su respuesta, ¡gracias por ponerse en contacto con nuestro equipo Savefrom.net!

Answer
Aleksandr 6 ár síðan

Hello, how is the name of your browser?
What device are you using to download files?



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