1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Unable to download Youtube Videos via Button
While I was downloading a few videos, savefrom suddenly stopped working and I have to resort to "to savefrom.net" instead of the standard button press
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Drop down menu isn't loading (Firefox extention).
For maybe about a week or so when I press the drop down menu button on Youtube it doesn't return a list of download options, instead it's just stuck with a message "Download ...". Sometimes after like 10 seconds it does return the list, but most of the time it's just stuck forever. Green download button on a video page still works and downloading through the website works (though there are less download option on website's drop down menu now for some reason).
Also, before the drop down menu stopped working it has been behaving a bit weird after one of the updates (I don't remember if it's after the latest one or the one before it). So when I click the big green button it starts downloading and names the file with a proper name, but when I click on any option in the drop down menu the browser just does nothing, doesn't react to the left click at all. I still can start a download with right click->save as, but it doesn't name the file properly then (it just names it "videoplayback"). I don't know if those two bugs are related, probably not, but I would love for both of them to be fixed.
I was actually hoping that it all will be fixed with an update, but that didn't happened, so here I am. I really like this downloader, I have been using it for years and I'd love to continue to do so.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
https://www.dailymotion.com/video/x6jfxvx
I can't download anything from dailymotion
impossible de télécharger via you tube, message d'erreur "aucun lien trouvé"
impossible de télécharger via you tube, message d'erreur "aucun lien trouvé"
Hello, Sorry for inconvenience we caused. We will try to fix it ASAP.
Blocked or Disabled in Firefox version 67.0.4
Firefox Extensions says ...
SaveFrom.net helper disabled due to security or stability issues.
More Information says ...
Add-ons collecting ancillary user data has been blocked for your protection.
Hello, install the extension from the extension store:
https://addons.mozilla.org/en-US/firefox/addon/savefromnet-helper/versions/
Extension does not work with Facebook in Opera, "No links were found"
Ironically, about two weeks ago, it was working fine on Facebook, but not on YouTube. Now the situation is reversed.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Error: can't download the file Please get a new link for downloading file.
Tonight I am getting the error message quoted in the header whenever I try to download any videos from DailyMotion. I am using the Savefrom.net website (not the brower plug-in). I have been using Savefrom.net for years to download from the DailyMotion and never experienced a problem before. This is the first time I'm getting an error.
Hello, Could you please send a few links you can't download. We will check it out.
Hello, after the changes on Youtube, the site and the Savefrom.Net extension can no longer download 720p.
We are looking for a solution to this problem but so far to no avail. At the moment we can advise the program Televzr which
downloads video as 720p and higher: https://desktop.televzr.com/#
the safari extension is no longer supported. what is going on?
whenever i install the safari extension, it says it is no longer supported. wtf is goin on? is it because i updated to the new safari?
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
Hola, no me aparece el botón de descarga... Qué hago?
no me aparece el boton dd de descarga
¡Hola! Nuestra ayuda será más efectiva si copia y nos envía información sobre su navegador y de la extensión Savefrom.Net:
http://es.savefrom.net/user.php?info=1
También necesitamos algunos links que no pueda descargar (para probarlos).
Para tener mayor idea del problema, será de gran ayuda ver una captura de pantalla en donde se muestre el error.
Esperamos su respuesta, ¡gracias por ponerse en contacto con nuestro equipo Savefrom.net!
Служба підтримки клієнтів працює на UserEcho
