Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Under review

File size choices before downloading

Muniru 8 років тому оновлено Aleksandr 8 років тому 1

I have a latest version of the UC Browser. Unlike the previous version, it doesn't display the file size when making a choice between 720 or 360 pixels about to download from say YouTube. You will only see the file size when downloading has begun. Any solutions please? 

Відповідь
Aleksandr 8 років тому

Hello, we do not support this browser.

0
Under review

"The address wasn’t understood"

art2007ur 8 років тому оновлено Aleksandr 8 років тому 1

The address wasn’t understood

Відповідь
Aleksandr 8 років тому

Hello, please, send us more details regarding the problem.

0
Under review

Kenapa tidak bisa memindah salinan

Sedang Aktif 8 років тому оновлено Aleksandr 8 років тому 1
Відповідь
Aleksandr 8 років тому

Hello, please, send us more details regarding the problem.

0
Under review

Could you include the download subtitles option in the mobile version? Thanks

Encarni García 8 років тому оновлено Aleksandr 8 років тому 1
Відповідь
Aleksandr 8 років тому

Hello, there is no technical possibility.

0
Under review

it dosent work on facebook anymore

kikyossky 8 років тому оновлено Aleksandr 8 років тому 1

i cant DL videos on Facebook anymore

Відповідь
Aleksandr 8 років тому

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Under review

"there is some problem while parsing the package. " is always shown before installing this app. and i am unable to use it.

Gautam Vyas 8 років тому оновлено Aleksandr 8 років тому 1

"there is some problem while parsing the package. " is always shown before installing this app. and i am unable to use it.

Відповідь
Aleksandr 8 років тому

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

0
Under review

why did the downloader change i used to able to download right from the web page

spinhancos 8 років тому оновлено Aleksandr 8 років тому 1
Відповідь
Aleksandr 8 років тому

Hello, please, send us more details regarding the problem.

0
Under review

Extention preferences - no way to disable ads in settings!

Naeco 8 років тому оновлено Aleksandr 8 років тому 4

Image 2874

In FAQ, there is a nice advice: "If you don’t want to use Offers4U, uncheck Offers4U checkbox in extension settings.". But where is that "no ads" chechbox in settings? I haven't find any.

Відповідь
Aleksandr 8 років тому

Hello, like the name of your browser.

0
Under review

url saya x boleh masuk

Sara Fina 8 років тому оновлено Aleksandr 8 років тому 1
Відповідь
Aleksandr 8 років тому

Hello, please give us more details.

0
Under review

unable to download this link and others please advise https://www.facebook.com/oldguytalks/videos/vb.1644461905840934/2133938820226571/?type=2&theater&notif_t=page_post_reaction&notif_id=1527208211509564

orest 8 років тому оновлено Aleksandr 8 років тому 1
Відповідь
Aleksandr 8 років тому

Hello, at the moment you can download the video?