1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Your extension is ruining my Aliexpress experience because it forces website language to Russian
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hello, please, send us more details regarding the problem.
For the better understanding it'll be great to see a screenshot with the error.
Здравствуйте, для эффективной помощи нам нужна информация о расширении и браузере.
Скопируйте и пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1
Пришлите пару ссылок видео "для теста".
В каком качестве не скачивается видео?
Refresh needed for youtube to download videos now, post recent updates.
A page refresh must be used before videos will download from youtube using the new MeedleMonkey script loader runtime infrastructure.
NOTE: It still works fine on my latest copy of Opera, odd that it seems to be just isolated to Chrome.
Ver(s):
Chrome - Version 76.0.3809.87 (Official Build) (64-bit
MeddleMonkey - Version1.0.0
Save From Net Helper - // @version 8.40.2
Hello, Reinstall the extension after an older version is uninstalled:
It works on all websites. However, I only need it for Discord, facebook, youtube (mostly)
It is annoying when it comes to the website that I don't need it for
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Can not download
In the extension I can't download any videos it say "No links found". I even using your online saveform.net page by copy pasting the link to download in 360p but instead it plays it in a blank page. please help. I'm using the latest version of Google chrome, Mozilla Firefox And even UC browser for PC at the time of posting this. All 3 browsers show the same thing mentioned above please help.
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
Здравствуйте, мы знаем об этом и делаем всё возможное что бы это исправить.
Служба підтримки клієнтів працює на UserEcho
