Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Under review

why i didn't download video from dailymotion?

Kim Hanna 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could
you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

https://gaana.com/song/ _ kindly avail download feature from this app.

Ultimate 5 years ago updated by Aleksandr 5 years ago 1

Kindly do make any possibilities to download files from the above mentioned link. Thanks.

Answer
Aleksandr 5 years ago

Hello, the list of supported sites on Savefrom.Net has already been generated,

we will keep in mind your request, but for now we will not add anything, it is possible that we will do this in the future.

0
Under review

los enlaces no funcionan no deja descargar archivos audio.

ervin obando 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy
the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Under review

default video quality showing 360 not 720 hd

shameera 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot.

0
Under review

probleme apres le telechargement des audios

Laurent Blanc 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, please, send us more details regarding the problem.

0
Under review

dont work in openload sites

jamesb193 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Not a bug

Doesn't work on 123movies.gdn

J D. 5 years ago updated by Aleksandr 5 years ago 2

I tried it on 123movies.gdn and it allows for the download of a trailer but not a whole video. I don't know if the embedding is different, but for whatever reason, it's not picking up the main video featured on the page.

Here's an example URL: https://www.123movies.gdn/a-scanner-darkly-watch-free/

Answer
Aleksandr 5 years ago

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Under review

title and singer not showing in File explorer

martinsmith344 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, please give us more details.

0
Under review

Error can’t download

Zainab 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

https://dai.ly/x7fv1om gbs didownload

aska aulia 5 years ago updated by Aleksandr 5 years ago 1
Answer
Aleksandr 5 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.