1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Download mp3 from Vk doesn't work
always "unable to get the file size"
Chrome
Version of Savefrom 8.64.2
Hello, we know about the problem, our developers find out what is the cause of the error.
Hello, we know about the problem, our developers find out what is the cause of the error.
VK Download goes down again :(
The same error arises from a Russian speaking a phrase.
Hello, we know about the problem, our developers find out what is the cause of the error.
I do not trust you
Why do you want to manage my downloads and all the websites I visite?
I almost installed your software.
Can't download on vk. January 2020. "Can't obtain size of file"
"Could not get file size. Please try again later" I always get this error on Vk.com when trying to download audio file. Using Mac Os X 10.11.6 Google Chrome: Version 79.0.3945.117 (Official Build) (64-bit) Please try and fix this thanks :D
Hello, we know about the problem, our developers find out what is the cause of the error.
Nombres de las descargas como "mp4."
Al descargar de la lista de "Ver Más Tarde" todos las descargas se llaman "mp4(...)." Todas con el mismo nonbre. Creo que ocurre desde la última actualización 8.61
Browser: Opera-Webkit 650 Windows
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.108 Safari/537.36 OPR/65.0.3467.78
Extension: opera-chromium 8.61
Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.
Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.
The current version should be 8.64
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Служба підтримки клієнтів працює на UserEcho
