1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Says service not available
I try any YouTube link and it returns service not available
Hello, due to technical reasons such links are not being processed on the website at the moment. Sorry for inconveinence caused.
Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.
Hi dear! I can't download.
1-at first I loved this extension but in these days there are some problems
2-If I click the download sign(mentioned in number 1) it can't download.
3-if I click the description beside the download sign it can't come if some time come and I click it but can't download.
thank you
Browser: Opera-Webkit 650 Windows
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.108 Safari/537.36 OPR/65.0.3467.78
Extension: opera-chromium 8.61
Hello, for the Opera and Yandex browser, the extension with the correction is being checked by moderators.
It stopped working... Been trying for days, but tab drops down to read Download, but it doesn't.
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Hello, Google Chrome browser - version 8.64 fixed extension
Reinstall from this link: https://en.savefrom.net/faq.php#ext_inst_chrome
can't downkoad youtube videos using Mozilla Fire Fox with add on to use this downloader
Hello, Reinstall the extension after an older version is uninstalled. The current version is 8.64:
https://addons.mozilla.org/firefox/addon/savefromnet-helper/
Служба підтримки клієнтів працює на UserEcho
