1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, in order to help you better please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1
Hello, For the better understanding it'll be great to see a screenshot with the error.
https://www.youtube.com/watch?v=rfn3ShP4N-g
Firefox 63.0.1 (64-bit)
Downloadhelper 7.90
video download button on youtube search videos
if we seach a video on youtube. video download button not showing on corner of video. but when i go to specific youtube channel download button show on corner of all videos. so do something for download button on corner of youtube search videos.
Hello, in this section there is no technical possibility to make a download button.
tengo una lacto y cuando quiero descargar el video en mp3 no me sale y me dise que descargue otro programa pero no puedo porque mi lacto es cromes
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
For the better understanding it'll be great to see a screenshot with the error.
I cannot download any video from youtube
Before 29 december 2018 I had always download every video i want, since the date I mentioned I cannot download any video from youtube, it always the browser redirecting to something like this
https://r8---sn-0opoxu-2cjel.googlevideo.com/
https://r5---sn-9gv7ened.googlevideo.com/
and only plays the video I wanted to download.
my browser is chrome latest version
please help me
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
SAVE FROM NET NE FONCTIONNE PAS SUR SAFARI 12.0
Depuis que j'ai fait la mise à jour de safari 12.0, save from Net ne fonctionne plus... Comment faire pour la réinstaller ? Il me dit d'aller sur apple store pour trouver une autre application. Merci d'avance pour vos réponses
Hello, we've found the solution how to make Savefrom work in Safari.
Install the Tampermonkey extension: https://safari-extensions.apple.com/?q=tampermonkey
Install the Savefrom script: https://download.sf-helper.com/chrome/helper.user.js?ts=1537523278787
Doesn't work on vk
Hi, I don't know if you know but since last week it's not working in vk. I thought they would solve it as soon as possible but I think no one has reported it and therefore you also do not know that the error exists.
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
O site não está baixando vídeo do youtube nas versões 720p
O site não esta mais baixando vídeos no formato 720p e se baixa, baixa sem som.
Hello, send a link to the video for testing.
For the better understanding it'll be great to see a screenshot with the error.
Сервис поддержки клиентов работает на платформе UserEcho
