Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
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does not download only green button shows butt download quality not shows unable to download

Amir Malik pakpattan 6 лет назад обновлен Aleksandr 6 лет назад 1

Image 4887

Ответ
Aleksandr 6 лет назад

Hello, Sorry for inconvenience we caused. We will try to fix it ASAP.

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no hay enlaces para descargar

Isabel Orosco Alcarraz 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hi. We'll try to fix it ASAP.

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Tengo problemas para descargar los videos en youtube, en las demás redes sociales si se puede pero en Youtube, no.

pauloriveraq 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, Sorry for inconvenience we caused. We will try to fix it ASAP.

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opera gives no eror found

frkn 6 лет назад обновлен Aleksandr 6 лет назад 1

ı get this erro when ı prees the download button 

Ответ
Aleksandr 6 лет назад

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

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No choice available or only one although others there. I use also "youtube-dl" (Linux) which gets title error messages today

sapere audete 6 лет назад обновлен Aleksandr 6 лет назад 2
Ответ
Aleksandr 6 лет назад

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

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I want a higher quality when i download videos 360p is not good at all i want 720p or 1080p

Hamza1026 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, unfortunately, there is no technical possibility to download videos in high quality via the website or by the Savefrom.Net extension.

Install the program Televzr that can do this: https://desktop.televzr.com

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No me da la opcion de descargar...¿¿¿es nuevo porque hace 15 dias lo hacia sin problemas...

nioalis 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could
you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

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Error al descargar una lista de reproducción de Youtube, se descargan todos los videos a la vez

Brutonshion415 6 лет назад обновлен Aleksandr 6 лет назад 1

Le doy al boton de descargar una lista de reproducción y los videos se descargan todos a la vez, antes se descargaban una por una. ¿Por qué ocurre? ¿Como hago para que vuelva a descargar los videos de una lista de reproducción uno por uno?

Ответ
Aleksandr 6 лет назад

Hello, most likely you have a change in the browser. 

That this may not be clear to us. Expansion is not to blame.

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no puedo descargar nada

isabel 6 лет назад обновлен Aleksandr 6 лет назад 1
Ответ
Aleksandr 6 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could
you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

+2
На рассмотрении

reddit video download

jestin 6 лет назад обновлен Aleksandr 6 лет назад 1

please add reddit video download support in extension

Ответ
Aleksandr 6 лет назад

Hello, SaveFrom.net team will not leave your idea without attention.

Сервис поддержки клиентов работает на платформе UserEcho